Could you please advise me your age?
under 18
18-28
28-38
38-48
48-58
above 58
How often do you do online shopping?
Never
About once or twice a year
Once or twice every three months
Once or twice every month
Very often, almost every week
What do you usually buy online?
Clothing and shoes
Cosmetics
Electronic products
Books
Food
Homeware
Others
Do you feel satisfied with online shopping service most of the time?
What do you expect online to do better in future?
Produtes of better quality
Cheaper price
Faster delivery
Better before-sale service
Better after-sale service
Moreinnovative products
Others
Do you think that the current online stores are a little complicated for you?
Yes, definitely.
Its ok, acceptable
Not at all
I havent noticed that
If there is an online store who wants to make online shopping easier and simpler, which side would you wish it to do better on?
Less advertising, less emails or ad push
Less personal information required for shopping
Products are selected strictly and can be bought with peace of mind
Products are selected strictly, so there are not too many options
Services are easy to reach, and service stuff are professional to solve problem in short time
Others, please specify here
