SunyBiotech Customer Survey
We will send you a confirmed email after receiving the form. By providing this email, your/ your lab's next batch of orders could enjoy 5% OFF. Please make sure the name and email address filled in this form is valid.
Your name and email address
Name ____________
Email address ____________
Have you ever used our service?
How long have you worked with C. elegans?
Except C. elegans, are there any other model organisms used in your lab/ projects? (Multiple)
Only C. elegans
Fly
Mouse
Cell
Yeast
Others
Have you used similar products/ services ever?
Have used before
Are using now
Never
Have you heard our company before?
Which service(s) from us are you might be interested in? (Multiple)
Gene editing service (KO, KI, Nucleotide change)
Extra-chromosomal array
MosSCI
Disease model (Drug screening)
Conditional Knock-out (Cre/LoxP)
CRISPRi
Except above services, what else service(s) would you potentially like us to provide in the future? (Multiple)
BioID
Editing in the Pristionchus Pacificus
Western blot
Editing in C. briggsae
Mammalian cell gene editing
Others
Please rank the following characters of a service that you think is important to you
Delivery time
Pricing
Product quality
Timeliness to Respond Questions
After-sales Service
What platforms/ social medias would you like to interact with us? (Multiple)
Email
Phone
Website
LinkedIn
Facebook
Twitter
Instagram
Other
Would you be potentially interested in using our service in the future?
Most likely
Maybe
Not at all
What is the degree of your demand for our products?
Great
Moderate
Occasional
Product Service Satisfaction
Product Quality ★ ★ ★ ★ ★
Pricing ★ ★ ★ ★ ★
Speed of Product Offering ★ ★ ★ ★ ★
Completeness to Respond Questions ★ ★ ★ ★ ★
Timeliness to Respond Questions ★ ★ ★ ★ ★
After-sales Services ★ ★ ★ ★ ★
In addition to our added services recently (MosSCI) , what else services would you like us to provide in the future? (Multiple)
BioID
Editing in the Pristionchus pacificus
Western blot
Editing in C. briggsae
Mammalian cell gene editing
Others
Compared with other similar product you have used before, how did our product perform?
Better
About the same
Worse
Never used other product
Which promotion activity of our company did you know so far? (Multiple)
Referral Discount
Citation Discount
Quantity Discount
Have you ever recommended our service to other friends and colleagues?
Are you willing to recommend our service to other friends and colleagues in the future?(*If your friends or colleagues place orders, both of you could enjoy 5% OFF referral discount.)
What platforms/ social medias do you want to interact with us? (Multiple)
Email
Phone
Website
LinkedIn
Facebook
Twitter
Instagram
Others
Are you willing to share your information (your name, photo, comment and the name of your lab) on our website? (*If you are willing to share your information, you could enjoy 15% OFFfor your next batch of orders.)
Are you willing to write down a few things that we could do better?