本页仅为文字内容，不可回答。
Client Satisfaction Survey
Thank you for your long-term support and cooperation with Blue Focus (Otype) service team. We are always committed to provide you with the high-quality business solution. To improve our service quality and client satisfaction we invite you to fill in the following questionnaire. We will definitely optimize our future services and we appreciate for your participation and assistance.
Strongly agree (5)Tend to agree (4)Neutral (3)Tend to disagree (2)Strongly disagree (1)
Brand
Name
Service Quality
| Strongly agree | Tend to agree | Neutral | Tend to disagree | Strongly disagree | |
| We are always quick to respond to demands. | |||||
| We will inform you in time and obtain your consent when the scope and content of work have changed. | |||||
| We announce the plan of work in advance and proactively anticipate next steps. | |||||
| We get the job done on time. | |||||
| In short order we summarize experience for next service. |
Service Attitude
| Strongly agree | Tend to agree | Neutral | Tend to disagree | Strongly disagree | |
| You feel pleasant getting along with us. | |||||
| We always take our job seriously and responsibly. | |||||
| We pay attention to detail. | |||||
| We can methodically complete the task with high pressure. | |||||
| We provide reasonable explanation about our actions. |
Proficiency
| Strongly agree | Tend to agree | Neutral | Tend to disagree | Strongly disagree | |
| We have deep understandings about your business. | |||||
| We can accurately identify problems. | |||||
| Our analysis is effective and insightful. | |||||
| Our team helps you see things from different perspectives. | |||||
| Our solutions meet project requirements. | |||||
| We apply experience of serving other brands in the same industry to help you solve problems. | |||||
| We help your team becomes more effective. |
Innovativeness
| Strongly agree | Tend to agree | Neutral | Tend to disagree | Strongly disagree | |
| We keep abreast of the latest changes in the industry. | |||||
| We come up with innovative solutions. | |||||
| We work with you to achieve industry-leading practices. |
Comprehensive Evaluation
| Strongly agree | Tend to agree | Neutral | Tend to disagree | Strongly disagree | |
| You think we did a good job. | |||||
| You are willing to involve us in the core work and decisions of each projects. | |||||
| You will recommend us to other brands. |
Feel free to write down other suggestions or comments about our service below.
