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Kang Chiao cafeteria survey

This survey is about the KCIS second cafeteria’s organization and services. It will be focus on the customers’ opinions and perspectives on the cafeteria, consider on how can KCIS second cafeteria improve and provide better services and product for the customers in KCIS. All the answers you provide will only be use for my BM class, will not use for commercial or other purposes. So, you can be relieved on the privacy. Thanks for your collaboration. 
这份问卷将会与华东康桥国际学校第二餐厅的组织和服务有关。这将会注重在消费者对二餐厅的意见和看法,以及考虑到如何改善给在康桥的消费者提供更好的服务和产品。您回答的所有问题只会用在这个商业管理这门课程作业中,将不会用在任何商业或相关的用途。所以您可以不必担心您的个人隐私问题。感谢您的参与与合作。 
Gender 性别
    ____________
Age 年龄
10-15
16-20
21-25
Above 25, 25以上
You are 你是...
Student 学生
Teacher 老师
etc 其他
Have you ever eaten at KCIS second cafeteria?你有在康桥的二餐厅吃过饭吗?
Yes 有 (please answer Q5 and skip to Q7, 請回答第5題然後直接跳到第7題)
No 沒有 (please skip to Q6, 请跳到第六题)
If yes, how often do you eat in second cafeteria?如果有,在一周大概会在二餐厅吃几次饭?
 Every day, every meal 每一天,每一餐
 5 times a week 一周五餐左右
 3 times a week 一周三餐左右
 1 time a week 一周一餐左右
etc 其他
If no, what is the reason? Multiple choice如果没有,是什么原因呢? 可多选
 Too far from the first teaching building 离教一太远
 Not tasty 不好吃
 For no reason 没什么原因
etc 其他
(If you never tried second cafeteria, please skip to Q10) Please score a number from 0 to 5 for second cafeteria in each box(0 is poor and to 5 is great)(如果你从来没有在二餐厅吃过饭,请你跳到下一个问题)请给二餐厅在0到5之间每一项评分(0是非常不满意到5是非常滿意)(P.S.Have to according to the answer from Q7 for answering Q8 and Q9,需要根据題7的答案回答第8和第9題)
Score 分数
Environment 环境(Cleanness 清洁度, any bugs 有没有虫子…) ★ ★ ★ ★ ★
Facilities 设施(Tables 桌子, chairs 椅子, Water dispenser 饮水机…) ★ ★ ★ ★ ★
Food 饮食 (Varity 种类, taste 口味, healthiness 健康…) ★ ★ ★ ★ ★
Services 服务(Ayi 阿姨, management 管理…) ★ ★ ★ ★ ★
(According to the answer from Q7,根据你在題7的答案作答)Which part is the poorest and how do you think it can improve?哪一个部分是最不满意的以及你认为要怎么加强?
    ____________
(According to the answer from Q7,根据你在題7的答案作答)Which part is greatest and how did it satisfy your demand?哪一个部分是最满意的以及它是怎么达到了你的需求?
    ____________
(if you tried first cafeteria before, please answer this question, too)Please score a number from 0 to 5 for first cafeteria in each box (0 is poor and to 5 is great)(如果你曾经在一餐厅吃过饭,也请回答这个问题)请给一餐厅在0到5之间每一项评分(0是非常不满意到5是非常滿意)(P.S.Have to according to the answer from Q10 for answering Q11 and Q12,需要根据題10的答案回答第11和第12題)
Score 分数
Environment 环境(Cleanness 清洁度, any bugs 有没有虫子…) ★ ★ ★ ★ ★
Facilities 设施(Tables 桌子, chairs 椅子, Water dispenser 饮水机…) ★ ★ ★ ★ ★
Food 饮食 (Varity 种类, taste 口味, healthiness 健康…) ★ ★ ★ ★ ★
Services 服务(Ayi 阿姨, management 管理…) ★ ★ ★ ★ ★
(According to the answer from Q10,根据你在題10的答案作答)Which part is the poorest and how do you think it can improve? 哪一个部分是最不满意的以及你认为要怎么加强?
    ____________
(According to the answer from Q10,根据你在題10的答案作答)Which part is greatest and how did it satisfy your demand? 哪一个部分是最满意的以及它是怎么达到了你的需求?
    ____________
Have you ever faced any problem when having meal in second/first cafeteria? (About their products or services)If yes, how did they solve your problem? Please describe 当你在二餐厅或者是一餐厅吃饭时,有没有遇到过任何问题? (关于他们的产品或是服务)如果有,他们是怎么解决你的问题的? 请描述一下
Second cafeteria    ____________
First cafeteria    ____________
etc (e.g. no problem)    ____________
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