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KAT After-sales Service Satisfaction Survey

Please kindly take several minutes to fill this survey. Each of your comment will be cherished for our further improvment.
Please fill your name or company name and your mailbox, so we can keep you updated.
Name/company name    ____________
Mailbox    ____________
What about the service attitude of KAT service engineer
very satisfied(10 score)
satisfied(8 score)
average(6 score)
not satisfied(4 score)
not at all(2 score)
What about the respond speed of KAT service engineer
very satisfied(10 score)
satisfied(8 score)
average(6 score)
not satisfied(4 score)
not at all(2 score)
What about the technical skills of KAT service engineer
very satisfied(10 score)
satisfied(8 score)
average(6 score)
not satisfied(4 score)
not at all(2 score)
What about the technical training from KAT
very satisfied(10 score)
satisfied(8 score)
average(6 score)
not satisfied(4 score)
not at all(2 score)
What about the ability of KAT service engineer to answer your questions
very satisfied(10 score)
satisfied(8 score)
average(6 score)
not satisfied(4 score)
not at all(2 score)
Service engineer can help you to find out the cause of the problem
YES(10分)
NO(0分)
Problems were fixed at the first time
YES(10分)
NO(0分)
Problems were solved timely
YES(10分)
NO(0分)
It is easy to contact KAT service engineers
YES(10分)
NO(0分)
Do you have any suggestions to KAT After-sales service?
    ____________
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