Survey for e-banking services in China bank industry（Personal Bank）关于电子银行在中国银行业的调研（个人银行）

It is a questionnaire for investigating the e-banking in Chinese bank industry and what position does China Merchants Bank achieved. The collection of information will not concerned your privacy and it is only for academic purpose. We wish you could complete and return the questionnaire. Thanks for your unstinting help. 这是一份问卷关于电子银行在中国银行业的情况，以及中国招商银行在此获得何种地位的问调查。此处所收集的信息将不会涉及到你的隐私，并且只用于学术用途。我们希望您完成跟反馈问卷。感谢您慷慨的帮助。