莱佛士医疗社交媒体调查问卷 Raffles Medical Social Media Survey
亲爱的顾客，感谢您一直以来对北京莱佛士医疗的信赖。目前，我们正在收集各位顾客对莱佛士医疗微信公众号及社交媒体内容的一些反馈，旨在为了给您提供更加优质的服务、更有价值的内容和更好的功能体验。其中的数据和个人信息都将进行保密，不会用作商业行为。Dear clients, Thank you for your trust in Raffles Medical Beijing.Currently, we are collecting feedback for Raffles Medical's WeChat official account and social media content in order to provide you high-quality service, valuable content, and more friendly functions.The data will be treated with complete anonymity and confidentiality. All the information provided by you will be used only for fulfilling the research purpose.
Q1:您的性别?What is your gender？
男Male
女Female
其他Other
Q2:您的惯用语言？Which language would you prefer to use?
中文Chinese
英语English
其他Other
Q3:您的年龄?What is your age?
18-25
26-35
36-45
46-60
60+
18-
Q4:您所在的城市？Which city do you live in?
北京Beijing
大连Dalian
天津Tianjin
上海Shanghai
深圳Shenzhen
南京Nanjing
重庆Chongqing
其他Other
Q5:您是从什么渠道了解到莱佛士医疗的？（多选）How did you know about Raffles Medical? (Multiple choice)
媒体及广告Media and advertisement
莱佛士医疗社交媒体Raffles Medical social media platforms
莱佛士医疗的官网Raffles Medical website
亲戚朋友介绍Relatives and friends
市场活动Marketing events
其他渠道Other
Q6:您已经关注莱佛士医疗的哪些社交媒体平台？（多选）Which social media platforms have you been subscribing Raffles Medical? (Multiple choice)
微信公众号WeChat official account
微信视频号WeChat Channels
官方网站Official Website
EDM
其他Other
Q7:您更倾向于观看视频还是图文内容？Do you prefer videos or Pictures, Articles content?
图文Pictures and articles
长视频Long video
短视频（1分30秒内）Short video (Within 1 minute and 30 seconds)
其他Other
Q8:以下社交媒体平台发布的内容，哪些是您更加关注的? (多选)What content published on social media platforms is more preferred? （Multiple choice)
医学科普Medical knowledge
医疗产品Medical products
优惠活动Promotions
诊所动态Clinic news
品牌故事Brand story
其他Other
Q9:您最常使用的公众号功能有哪些？（多选）Which functions on WeChat Service Account do you use mostly?（Multiple choice)
WiFi
预约挂号Making an appointment
近期活动Clinic events
对话客服Text with Patient Service staff
产品购买链接Access to WeStore
其他Other
Q10:您最常关注的公众号资讯有哪些？（多选）What information do you read mostly on WeChat?（Multiple choice)
产品福利Deals and promotions
医疗团队Medical team
诊所联系方式Clinic contact information
保险合作伙伴Insurance partners
其他Other
Q11:您的保险是否覆盖莱佛士医疗？Does your insurance cover Raffles Medical?
是Yes
不是No
Q12:您会将微信公众号推荐给身边的亲戚好友吗？Would you recommend our WeChat official account to your relatives and friends?
会Yes
不会No
视情况而定As appropriate
Q13:您最常用的社交媒体都有哪些？（多选）What social media do you use a lot? （Multiple choice)
Facebook
Instagram
YouTube
Twitter
小红书Xiaohongshu
抖音Tik Tok
微博Weibo/MicroBlog
今日头条Jinritoutiao/flipchat
知乎Zhihu
其他Other
