LQA-Daytime Service客房服务_历史项目_免费模板

Your full name 您的中文姓名（全名）或者英文姓名（全名）

____________

Your Associate ID 您的员工号

____________

Your Department您的部门

Housekeeping Admin 客房部办公室

Floor楼层

Laundry/Linen/Uniform制服房/洗衣房/布草房

Complete room service by （ ) daily每日下午几点前需完成客房服务？

4pm 下午4点

5pm 下午5点

3pm 下午3点

Within ( ) hour(s) from “service room” request, the room service needs to be done在收到客人清理房间要求后（）小时内需完成房间清理

2

1

1.5

Knock or ring doorbell and wait （）seconds 敲门或按门铃后需等待（）秒钟

15

5

10

What are the steps need to be done in making room?整理房间时需完成哪些步骤？

Clean floors thoroughly 彻底清洁地板

Make bed neatly with clean sheets更换干净的床上用品

Replace decorative cushions更换装饰靠垫

Open blackout curtains打开遮光窗帘

Empty waste bins and ashtrays清理所有垃圾桶

Tidy guest’s clothes and pair shoes为客人清理衣物及鞋子

Intelligently tidy jewelry and changereplenish stationery恰当地整理客人的首饰及更换及补充客房用品

Remove soiled room service dishes and cutlery为客人清理客房送餐的餐具

Replace used laundry bag清理使用过的洗衣袋

Replace any blown light bulbs更换有问题的灯泡

Replace used towels with clean ones更换干净的毛巾

Re-hang bathrobes整理浴袍并挂好

Replace amenities更换房间礼遇

Wipe down sink, bath, shower, toilet and floors擦洗水槽、浴缸、淋浴、厕所及地板

Clean bathroom mirrors and shower door清理浴室镜子及淋浴间玻璃门

Clean or replace used bathroom glasses清理或更换浴室内使用过的玻璃杯

Tidy guest’s personal toiletries整理客人自己的洗浴用品

LQA-Daytime Service客房服务