客人满意度测试

尊敬的客人:
Dear Guest,
       希望您在本酒店的逗留愉快。
       We hope that you  have enjoyed your stay with us.  
       为了使本饭店能为您提供更佳的服务,烦请阁下提供宝贵的意见。您的意见对我们十分重要,我们将尽一切可能使您满意。
       To help us serve you better in the future, we would appreciate to have your oppions and comments. They are very valuable to us.We will make every effort to ensure you are completely satisfied.

       
您对宾馆整体质量评价?How would you rate the overall quality of the hotel?
选项1 ★ ★ ★ ★ ★
您对泊车及安保工作的满意度?How would you rate our parking security?
选项1 ★ ★ ★ ★ ★
您对前台各项手续办理的满意度?How would you rate our reception during check-in?
选项1 ★ ★ ★ ★ ★
您对入住时礼宾服务的满意度?How would you rate our concierge?
选项1 ★ ★ ★ ★ ★
您对餐饮服务的满意度?How was your overall experience with our catering and eateries?
选项1 ★ ★ ★ ★ ★
您对自助早餐的满意度?How would you quality of breakfast?
选项1 ★ ★ ★ ★ ★
您对公共区域卫生的满意度?How would you rate the cleanliness in public area?
选项1 ★ ★ ★ ★ ★
您对客房设施的总体满意度?What is your overall satisfactory of our room?
选项1 ★ ★ ★ ★ ★
您对宾馆内WIFI的使用体验?How is your experience with our wifi facilities?
选项1 ★ ★ ★ ★ ★
您的房号是?What’s your room number?
    ____________
您对酒店有何看法或改进的建议?Which area do you think the hotel needs the most improvement?
    ____________
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