| Poor | Fair | Profizient | Very Good | Excellent | |
| 1. Installing Zoom Client for Windows. | |||||
| 2. Installing Zoom PlugIn for Outlook | |||||
| 3. Installing Zoom App for Smartphones | |||||
| 4. Planning a Zoom Meeting | |||||
| 4. Planning a Zoom Meeting | |||||
| 5. Joining a Zoom Meeting | |||||
| 6. Usability in Meetings | |||||
| 7. Inviting external Meeting Participants. | |||||
| 8. Screen Sharing (People/Content). | |||||
| 9. Using additional Meeting Tools (e.g. Whiteboard) | |||||
| 10. Audio/Video Quality. | |||||
| 11. Using Chat | |||||
| 12. Using Integration in Outlook | |||||
| 13. Using Smartphone App |