Consumer Satisfaction Survey消费者满意度调查表

Great foodservice doesn't happen by chance.出色的服务不是一蹴面成的！

We would appreciate it if you could help us to make your catering great,please answer the following questions and return this form to us .

我们非常感谢您的帮助，您的反馈帮助我们为您带来出色的用餐服务，请您花上几分钟时间，填上您认为合适的答案。

Gender 您的性别

Female 女

Man 男

分割线

Ⅰ. Please rate the catering service on a scale of 1 to 10. 10 means the service is quite good and you are very satisfied, 1 means the service is very poor and you are very dissatisfied.一、请用1-10分对餐饮服务进行评价。10分表示很好，你非常满意；1分表示很差，你完全不满意。

Overall, how would you rate the catering service? 整体来说，您如何评价餐厅的总体服务?

选项1 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Thinking about the food served at in your catering facilities, how would you rate? 您如何评价餐厅提供的食物?

Temperature of the food 食物的温度 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Taste of the food 食物的口味 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Presentation of the food 食物的外观 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Portion份量 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Menu variety菜肴品种 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Frequency of menu changes菜品更换的频率 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

How would you rate the cleanliness of the tableware?您如何评价餐厅餐具的清洁状况?

How would you rate the cleanliness of the tableware?您如何评价餐厅餐具的清洁状况? ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

How would you rate the cleanliness of the food conter? 您如何评价食品柜台的清洁状况

适合外卖的 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

How would you rate the cleanliness of seating area? 您如何评价用餐区的清洁状况?

选项1 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Think about the catering team, how would you rate them for the following? 您如何评价餐厅工作团队?

Appearance of the uniform 仪容仪表 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Speed of service 服务速度 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Being friendly and courteous 友善有礼貌 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

If you have any comments please make them here.如果您有任何建议，请您填写在这里：

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Consumer Satisfaction Survey消费者满意度调查表

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