Are you:
Married
Single
Widowed
Divorced
Income
Under $20,000
$20,001~$30,000
$30,001~$50,000
$50,001~$100,000
$100,001~$250,000
$250,001+
Position
Executive/Manager
Government/Military
Teacher/Professor
Craftsman/Laborer
Homemaker
Student
Self-Employed
Retired
Unemployed
Others
Main Purpose of Your Trip
Business
Tourism
Visiting
Others
Including
today's trip, how many total air round trips have you made in the last 12
months?
Ground Service
| | Rating |
| Friendliness of Ground staffs (Ticket counter, check-in, boarding gate, etc.) | ★ ★ ★ ★ ★ |
| Waiting Time (Ticket account, check-in, boarding and etc | ★ ★ ★ ★ ★ |
| Luggage Handling ( transfer and delivery ) | ★ ★ ★ ★ ★ |
Flight Facilities
| | Rating |
| Cleanliness of Cabin | ★ ★ ★ ★ ★ |
| Cleanliness of Toilets | ★ ★ ★ ★ ★ |
| Sufficient Space with Seating | ★ ★ ★ ★ ★ |
| Comfort Level of Chairs | ★ ★ ★ ★ ★ |
| Entertainment Facilities (movies, videos, music, games, etc) | ★ ★ ★ ★ ★ |
| Up-to-date Newspapers, Magazines | ★ ★ ★ ★ ★ |
Flight Attendants
| | Rating |
| Appearance of Flight Attendants | ★ ★ ★ ★ ★ |
| Friendliness and Helping of Flight Attendants | ★ ★ ★ ★ ★ |
| The Speed of Offering Services | ★ ★ ★ ★ ★ |
| The Speed of Responding to Passengers' Problems and Needs | ★ ★ ★ ★ ★ |
Food & Beverage
| | Rating |
| Quality of Food Beverage | ★ ★ ★ ★ ★ |
| Quantity of Food Beverage | ★ ★ ★ ★ ★ |
| Sufficient Food Beverage Selections | ★ ★ ★ ★ ★ |
Other Services
| | Rating |
| Sufficient Flight Information During Flight | ★ ★ ★ ★ ★ |
| Luggage Rack | ★ ★ ★ ★ ★ |
| Blanket | ★ ★ ★ ★ ★ |
| Back Cushion | ★ ★ ★ ★ ★ |
Rate Your Overall Experience With China Airlines
Which aspect do you think is the Most Satisfactory?
Ground Services
Flight Environment
Food Beverage
Flight Attendants
Others
Which aspect do you think is the Most Dis-Satisfactory?
Ground Services
Flight Environment
Food Beverage
Flight Attendants
Others
Can we have your valuable suggestions for China Airlines?