CityLife Satisfaction Survey

1. 请您评估我们的服务 / Please evaluate our service:

1 .1 您对逸耘居的第一印象 / First impression of CityLife:  

1.2 办理入住手续的效率/ Check-in efficiency    

1.3 服务设施 / equipment and facilities

1.4 客房清洁程度 / Apartment cleanliness

1.5 床、枕头、床上用品的舒适度 / bed, pillows, linens comfortable

1.6 灯光照明 / Lighting

1.7 气味和空气流通状况 / Smell and air ventilation

1.8 维修与保养 / Maintenance

1.9 安全感 / Security    

1.10 员工能够主动为我服务 / Initiative of service staff

1.11 员工对工作业务的熟悉程度 / Job familiarity of staff

1.12 员工对本地区很熟悉 / Familiarity of staff with area

1 .13 室内环境舒适度 / Comfort level of rooms      

1.14 请您评价总体服务 / Service quality in general         

2. 请评估逸耘居第三方提供的服务   /  Please evaluate  third-party  service  providers

2.1 健身会所/ GYM Club:

2.2 送洗服务/ Laundry Service:

2.3 物品租赁/ Rental Service:

3. 在您本次入住期间 ， 您是否遇到任何问题 ？ / Were there any problems during your stay?

3.1您遇到的问题是？/ What kind of problem did you encounter with CityLife service?

3.2 您需要反映多少次问题才能得到解决 ？ /How many requests did it take for your problem to be solved?

4. 总体而言 ， 您如何评估您的本次住宿经历 ？ /Generally speaking, how do you evaluate your stay?

5. 与过去一年内您在同一地区入住的其他类似价格的服务式公寓相比， 您认为逸耘居的总体服务质量？
Compared with other serviced apartments in the dame price range in nearby areas, what do you think about the service quality of CityLife?

6. 您今后还会选择逸耘居吗？ / Would you stay in CityLife again?

7. 关于租金，您认为逸耘居的性价比如何？

Considering the price of your stay in CityLife, do you think this is a good value?

8. 您会推荐逸耘居给您的朋友或商业伙伴吗？

Would you recommend CityLife to your friends or business partner?

9. 您来此地居住的目的？ / The purpose of your stay?

10. 您是通过何种渠道了解逸耘居的？ / How did you learn about CityLife?

其他评论 Other Comments：

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