Inquiries about the Phenomenon of Hong Kong Tourists Using Internet on Their Travel Planning

Good afternoon, Sir/Madam. I am studying at the School of Hotel and Tourism Management
of Hong Kong Polytechnic University. I would like to carry out a survey about the phenomenon of tourists in Hong Kong using internet on their travel planning. It would take you five minutes to
finish it. Your participation and opinions are appreciated.


Please put a tick if appropriate.
Are you a Hong Kong Permanent Resident?
Yes
No (Thank You for your cooperation.)
Have you gone for a trip in the past year?
Yes
No
Have you make use of the internet in planning a trip in last year?
Yes
No ( Thank you for your cooperation.)
What type(s) of websites have you used in your previous travel planning?
(You can choose more than one option.)

Official website of Tourism Board
Website of travel agencies
Travel Planning Website (Eg.TripAdvisor)
Webites of hotels
Others:__________________________________
What kind of information(s) can you get from the internet when planning for your previous trip?
(You can choose more than one option.)
Tourist Destinations
Tourist Attractions
Accommodations
Transportation
Restaurants
Weather
Others:____________________________________
How useful do you think the information(s) you get from the internet help your previous travel
planning?
Very Useful Useful Neutral Not Useful Not Very Useful
Tourist Destinations
Tourist Attractions
Accommodations
Transportation
Restaurants
Weather
Others:__________________________________
What type(s) of online activities have you done in your previous travel planning?
(You can choose more than one option.)
Purchase travel products and services
Hotel room reservation
Flight ticketreservation
Get online vouchers
Others:_______________________________
How useful do you think the online activities help your previous travel planning?
(You can choose more than one option.)
Very Useful Useful Neutral Not Useful Not Very Useful
Purchase travel products and services
Hotel room reservation
Flight ticket reservation
Get online voucher
Others:_________________________
How many time did you spend on the internet for your previous travel planning ?
Lessthan 1 hour
1-3 hours
4-6 hours
7-10 hours
More than 10 hours
Have you purchased any online travel products and services in the past year ( January 1, 2013-     December 31, 2013)?
Yes
No. (Please go to Question 14.)
What type(s) of products and services have you purchased or reserved online for trips in the past
year?
Flightticket
Accommodation
Travel package
Entrance ticket for touristattractions
Transportation
Others:_________________________________
On average, how much did you paid for all online travel products and services in the past year?
$1000or below
$1000-$4999
$5000-$9999
$10000-$14999
$15000 or above
How satisfied are you with the online travel products and services that you purchased in the past year?
Extremely Satisfied
Satisfied
Neutral
Unsatisfied
Extremely Unsatisfied
To what extent do you think the internet is useful for your travel planning?
Toa very large extent
To a large extent
Neutral
To a small extent
To a very small extent
What is your gender?
Female
Male
What is your age group?
20years old or below
21-30years old
31-40years old
41-50years old
51years old or above
What is your occupation?
Student
Business Person
Clerk
Housemaker
Retired
Others:_______________________________
What is your income group?
$10000or below
$10000-$29999
$30000-$49999
$50000or above

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