上海地区欧美入境旅游者满意度研究

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Your  gender
male
female
Your  age 
under30
30-50
51-65
66above
Your profession
Student
worker
boss
clerk
teacher
official
others
Your education
doctorabove
doctor
master
bachelor
belowbachelor
     How long will your stay in Shanghai ?
below2days
3-5days
5daysabove
How about the itinerary ?
verygood,distinctive
good,distinctivebuttoohurry
justsoso,butscheduletootight
unsatisfied,nospecialandscheduletootight
What kind tourists attraction do your like best?
oldtown
famoustouristattraction
specialtravel
others
Are you satisfied with service of waiter ?
Yes
No
Are you satisfied of Shanghai traffic ?
5point(verysatisfied)
4point(satisfied)
3point(ordinary)
2point(unsatisfied)
1point(veryunsatisfied)
Have you met unhappy shopping moment?
Yes
NO
 What problems you have meet during shopping?
productpricetoohigh
potentialthreatfromguide
buyfalseproducts
others
How about your tour guide ?
goodservice,veryprofessional
goodservice,needimproveEnglish
badservice,badEnglish
How about other service staff?
enthusiasm,goodservice
justsoso
verybad
How about the entertainment activity?
verywonderful
justsoso,lackinnovation
badperformance,notinterestedinthese
Are you willing to Shanghai next time ? 
Yes
No
What is your most unsatisfied element during your traveling?
    ____________
What is your different feeling of Shanghai ?
    ____________

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