说明：该问卷共15道题目，请在每道题后选择否或1-3分作为答案。若您认为您符合该标准，请在1-3分内选择您具备和使用此能力的程度，3分表示您充分具备且可以持续使用此能力，2分表示您具备且可以经常使用此能力；1分表示您具备且可以偶尔使用此能力。若您认为不具备此项能力，请选择“否”。谢谢。
Instruction: The questionnaire consists of 15 questions,please choose score 1-3 or "No" as your answer to each questions. If you think you meet the standard, please choose a score between 1-3 as what percentage you think you possess and use a certain competency. Socre 3 means you possess successfully and consistently use a certain competency; socre 2 means you possess and frequently use a certain competency; socre 1 means you possess and occasionally use a certain competency. Or choose"No". Thank you.
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S1- 市场知识 Market Knowledge
确认机会，公司、产品、服务在市场上的定位及竞争差异点 Description: Identifies opportunities, positions company/products/services in marketplace, differentiates against competition
S1-1-1.
您能否解释大都会组织架构、历史和核心价值观？
Can you explain MetLife's organizational structure, history and core values?
S1-1-2.
您能否分享产品知识和内部业务目标？
Can you demonstrate product knowledge and knowledge of internal business goals?
S1-1-3.
您能否知晓世界时事和行业趋势？
Can you stay current on world events and industry trends?
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S2- 销售能力 Sales Capability
探寻机会与需求，提供解决方案，确认问题和关注点，促成业务 Uncovers opportunities and needs, proposes solutions, addresses questions and concerns and closes to generate business results
S2-1-1.
您能否从商业角度描述成功达成业绩的关键因素？
Can you describe the keys to successful sales results from a business perspective?
S2-1-2.
您能否积极建立销售和沟通技巧？
Can you build strong selling and communication skills at actively works?
S2-1-3.
您能否解释影响力和沟通的原则？
Can you explain the principles of influencing and negotiating?
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S3- 个人工作规划与时间管理 Individual Planning& Organization
组织并突出时间和行为安排以最大化实现产能 Organizes and prioritizes time and activities to maximize productivity
S3-1-1.
您能否确定与业务目标一致的自我直接职责发展的战术性计划？
Can you develop tactical plan for own direct responsibilities that aligns with business objectives?
S3-1-2.
您能否优化时间和工作从而最大化个人效率？
Can you prioritize time and work to maximize personal efficiency?
S3-1-3.
您能否将基本的理念运用于短期和长期计划制定中？
Can you apply basic concepts behind short- and long-term planning?
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S4- 沟通技巧 Communication Skills
能够在口头表达和书面表达中，具有逻辑清晰，富有自信的沟通技巧 Ability to communicate with clarity, logic and confidence, both verbally and written
S4-1-1. 您能否准确表达业务沟通的价值和目的？
Can you describe the value and purpose of business communication?
S4-1-2.
您能否列举出有效沟通和无效沟通的例子吗？
Can you cite examples of effective and ineffective communications?
S4-1-3. 您能否进行简明易懂、便于遵循的沟通吗？
Can you use clear communications that are easy to follow and understand?
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S5- 以客户为中心 Customer Centricity
从客户角度切入销售，并且建立关注真正客户需求的信任关系 Approaches sales process from the customer perspective to build trust and focus on actual needs
S5-1-1.
您能否通过运用提问和倾听技巧确认客户需求？
Can you utilizes questioning and listening techniques to identify customer needs?
S5-1-2.
您能否识别并回应不同客户的不同关注角度和重点？
Can you recognize and respond to different perspectives and priorities of different customers?
S5-1-3.
您能否在销售过程中调查并运用客户信息？
Can you research and utilize customer information in the sales process?