General KPI performance
Excellent
Good
Satisfactory
Fair
Poor
Effective control on transportation cost
Excellent
Good
Satisfactory
Fair
Poor
Transparency in transportation management
Excellent
Good
Satisfactory
Fair
Poor
Team competence in transportation operation
Excellent
Good
Satisfactory
Fair
Poor
Compliance in operation process
Excellent
Good
Satisfactory
Fair
Poor
Effectiveness of operation process
Excellent
Good
Satisfactory
Fair
Poor
Timeliness & accuracy of response
Excellent
Good
Satisfactory
Fair
Poor
Capability in handing emergency
Excellent
Good
Satisfactory
Fair
Poor
Risk management in transportation management
Excellent
Good
Satisfactory
Fair
Poor
Service mind to ABB customer
Excellent
Good
Satisfactory
Fair
Poor
Others(Pls specify in the comments)