Telco Customer Satisfaction Survey

As part of Telco ongoing effort to provide better service and support, we would like to request your feedback via a short survey. Your time and efforts to complete this survey are much appreciated. Your input will be kept strictly confidential, and will be used to continuously improve the service and support you receive from Telco Intercontinental Corp. 

Please complete the form below. Once you have completed the form, simply press Submit. 

Thank you.
Customer Data
Company Name
    ____________
Your Name
    ____________
Title
    ____________
Email Address
    ____________
Scale Explanation
On a scale of 1 to 5 where 1 represents "Extremely Dissatisfied" and 5 represents "Extremely Satisfied", how would you rate your level of overall satisfaction with Telco Intercontinental Corp. as a supplier?
What is your overall satisfaction rating with our company?
5 - Very Satisfied
4 - Somewhat Satisfied
3 - Neither Satisfied Nor Dissatisfied
2 - Somewhat Dissatisfied
1 - Very Dissatisfied
Quality
Extremely Satisfied Somewhat Satisfied Neither satisfied nor dissatisfied Somewhat Dissatisfied Extremely Dissatisfied
Product Quality
Response To Quality Concerns
Product Packaging / Labeling
Specifications / Technical Information
Response To Corrective Action
Comment About Quality
    ____________
Delivery
Extremely Satisfied Somewhat Satisfied Neither satisfied nor dissatisfied Somewhat Dissatisfied Extremely Dissatisfied
On Time Delivery
Response To Delivery Complaints
Flexibility of delivery schedule
Accuracy and completeness of shipments
Comment About Delivery
    ____________
Overall Assessment
Extremely Satisfied 选项2 Somewhat Satisfied Neither satisfied nor dissatisfied Somewhat Dissatisfied Extremely Dissatisfied
Staff Member's Hospitality
Meeting Customer Demands
Timely Response To Issues
Comment About Your Overall Experience
    ____________

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