How often do you browse the cross-border shopping website?
1 time/day
.3-4 times/week
1 times/week
1 time/two weeks
1 time/month
How often do you shop on internet internationally?
1 time/week
2-3times/month
1time/month
1 time/over one month
What’s the reason for you to shop on internet internationally?
convenient
cheaper
multiple choice and favorite style
Do you often shop in the same store on internet?
If you often shop in the same store on internet, what’s the reason for you to choose it?
reasonable price
good quality
satisfied service
detailed and clear information of product
favorable offer for a regular customer
the store can meet somespecific requirement
guarantee for changing or refunding
fast delivery
What makes you don’t want to look for another store to shop on internet?
waste time and energy toreselect
not sure about the quality of products
not sure about the service ofnew seller
lost the credits or coupons of the original store
Which do you care most among the following choices?
quality of product
seller’s service
delivery time
payment security
The longest delivery time you can accept is:
15 days
20 days
30 days
60 days
90 days
Do you prefer to choose the products of famous brand when you shop on internet internationally?
Do you care about the credit level of the store?
What do you worry about most when you shop on line?
payment security
the difference between the picture on line and the real product
the goods might be damaged during the long delivery time
the difficulty of changing andrefunding
Will you give up purchase because you don’t understand the language of product introduction?
yes
no (as long as I can know theproduct by pictures)
Do you think a seller is not qualified if the language of his website is not standard?
Would you mind if the product is not introduced by your mother language?
Do you like to often receive greetings from the previous seller?
Do you prefer to choose the store with online customer service?
Which one do you like most among the following promotion methods?
gift
discount
coupon
free shipping
Do you like to receive new products introduction from the previous seller?
Will you prefer to choose the same store to buy if you have credits or coupons in that store?
Which do you usually use to shop on line?
What’s your age?
15-20
21-29
30-39
over 40