Questionnaire on Tour Guides’English Service Quality in Beijing

Gender

Nationality

Age

Occupation

 How many visits have you paid to Beijing?

How many times have you travelled in Beijing with the help of a guide providing English service?

When travelling in Beijing, what do you care about the most?

 Where did you get the service of English-speaking guide?

How do you rate the verbal proficiency of your tour guide?

Tour guides’ English service is very important to me during my travel.

Regardless of the evaluation above and generally speaking, I am satisfied with the language service provided by my guide.

My guide was able to clearly introduce the history of the places we were visiting.

My guide was clear about the cultural connotations of Chinese traditional customs and was able to connect them smartly to places we were visiting.

My guide was a good storyteller, and he/she did more than just reciting long paragraphs. His/her introduction was both informative and engaging.

  I have ever rented an electronic guide, which worked better than a person.

  If possible, I am willing to pay more for a more capable guide, language-wise.

  Any other suggestions, please kindly write down below.