Dear customer,
In order to improve continuously the quality of our service, we would like to get your opinion about the complaint you recently addressed to us.
We appreciate you to take 1 or 2 minutes to complete this short online questionnaire to get your feedback.
We thank you in advance.
Mérieux NutriSciences - Customer Care Department
* Required
Overall, how satisfied are you with the way MérieuxNutriSciences has handled your complaint? *
| Not satisfied | Somewhatsatisfied | Satisfied | Very satisfied | Extremelysatisfied | |
| Q1 |
How likely are you to recommend Mérieux NutriSciences to colleagues or business associates? *
| 0 - Not at all likely | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 - Extremely likely | |
| Q2 |
What is your overall rating concerning... *
| Poor | Fair | Good | Very good | Excellent | N/A - don'tknow | |
| The timeliness of our response | ||||||
| Our understanding of your issue | ||||||
| The clarity of our explanations | ||||||
| The relevance of our answer according to your request | ||||||
| The professionalism of our support team |
Overall, how easy was it to get the resolution of your complaint? *
| Extremely difficult | Very difficult | Fairly difficult | Neither | Fairly easy | Very easy | Extremelyeasy | |
| Q4 |
Do you want to share any positive or negative comments about your experience with us?
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