Have you ever bought anything in a body shop?
How often do you go to the Body Shop?
Once a week or more
Monthly
Every year
What do you think about the prices of Body Shop
Accessible
Acceptable
Expensive
On average, how much do you spend per visit?
Do you like the sales of your favour body shop?
What is your level of satisfaction with the customer service?(0 to 6, 0 means dissatisfied, 6 means satisfaction)
Do you have a membership card of a Body Shop?
How do you think of any ethical values of Body Shop?
How many times have you visited any Body Shop in the past mouth?
What is your favour product from Body Shop?
Bath Body
Skincare
Make-up
Hair
Fragrance
Why do you choose to not shop at the Body Shop?
Bad experience
Lack of quality
Disinterest
Do you used to purchase Body Shop online?
None
Frequently
Ocasionally
Are the products in the Body Shop useful for you?(0-6, 0= useless, 6= useful)
Which brand will you choose if you not choose the Body Shop?