Questionnaire about the human resources quality status in red tourism scenic area
Dear tourists friends:
Hello!We are the xiangtan university institute of tourism management students. Hopewe could take a few minutes of your time to help us finish this questionnaireso that we can understand the present situation of human resource quality in Xiangtanred tourism scenic area better, analyses the reasonof its shortage better, put forward the corresponding promotion strategy, andprovide quality service for you. Thank you for your support of our work!
1. Where are you from？
____________
2. Your gender is?
A.male
B.female
3. How old are you?
A.Under 18
B.19 to 30
C.31-50
D. More than 50
4. Where do you get the red tourism information from?
A.Newspapers and magazines
B.Internet search
C.Travel agents
D.Friend recommended
E.Tourism Flyer
F.Tourism messages (SMS, email, etc.)
G.other
5. How do you think of the scenic spot service personnel’s language?
A.Well, the language is multilingual and fluent.
B.In general, the language is bilingual and not fluent enough, but can be understood.
C.is not good, language is bilingual but completely not fluent at all.
D.poor, language is monolingual, and can’t be understood.
6. How do you think of explanation level of the scenic spot service personnel?
A.well, vivid, and rich in content.
B.In general, less vivid, content is not rich.
C.is not good, not vivid, content is not rich.
D.poor, boring, content is single.
7. How do you think of the reception etiquette within the scenic spot’s service? Does it conform to the international etiquette?
A.completely accords with
B.compared with
C.largely in line with
D.do not meet
8. Your comments or suggestions of this scenic area (spot).