“福满罗氏”员工问卷 Roche i-Benefits Employee Survey Questionnaire

感谢您能抽出时间来参加本次问卷,非常感谢您的支持与配合,现在我们就马上开始吧!

Thank you for taking the time to participate in this questionnaire. Thanks for your support and cooperation. Let's start now!

第一部分 基本信息 

Part I Basic Information

您所在的部门
Your deparment
    ____________
您所处的年龄段
Your age
60后60s
70后70s
80后80s
90后90s
您在罗氏的服务年限
Your service year in Roche
3年以下Less than 3 years
3-5年3-5 years
5-10年5-10 years
10年以上More than10 years
您的家庭状况
Your family status
单身Single
二人世界Couple
家有儿女With child(ren)
其他Other
您的工作城市
Your working city
一线城市(北京、上海、广州、深圳)First-tier Cities
其他Others

第二部分 2018年“福满罗氏”弹性福利计划反馈 

PartII 2018 Feedback on i-Benefits Plan

“福满罗氏”弹性福利计划的总体满意度如何?
Are you satisfied with overall 'i-Benefits'plan? 
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied
“福满罗氏”弹性福利计划提供的哪些项目是让您觉得最有帮助的?
Which of the following benefits do you think are the most helpful for you and your family?
风险保障(疾病身故,意外身故或残疾)Risk Protection (Death due to Illness, Death or Dismemberment due to Accident)
风险保障(家庭财产险)Risk Protection (Family Property Insurance)
健康管理(医疗保障)Healthcare (Medical Insurance)
健康管理(重大疾病保险,癌症保险)Healthcare(Crtical Illness Insurance, Cancer Insurance)
健康管理(年度体检)Healthcare (Health Check-up)
悠享生活(年休假)Lifestyle Benefits (Annual Leave)
悠享生活(弹性福利报销账户)Lifestyle Benefits (Flexible Spending Account (FSA))
悠享生活(生日与佳节福利)Lifestyle Benefits(Birthday Festival Benefits)
悠享生活(家庭日)Lifestyle Benefits(Family Day)
悠享生活(健身补贴)Lifestyle Benefits(Fitness Subsidy)
补充福利计划SBP
罗氏钜惠“(自付)Products with competitive price (Self-paid)
您对新弹性福利平台的系统功能是否满意?
Are you satisfied with system function of the new flexible benefit platform?
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied
您对新弹性福利平台的服务(热线/电子邮件咨询)是否满意?
Are you satisfied with service(Hotline/Email inquiry) of the new flexible benefit platform?
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied

第三部分 保险 

Part III Insurance

您是否认同重大风险(如疾病身故、意外伤害、重大疾病)管理是保险配置中的重要目标之一?
Do you agree that major risk (e.g. death due to illness, accident, critical illness) management is one important goal in insurance planning ?
非常同意Strongly agree
同意Agree
不确定Not sure
不同意Not agree
非常不同意Strongly not agree
您对“福满罗氏”现有风险保障福利(疾病身故、意外伤害)是否满意?
Are you satisfied with the risk management benefits that Roche has provided to you, such as Death due to  Illness, Death or Dismemberment due to Accident?
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied
您对“福满罗氏”现有健康管理福利(医疗险、重大疾病险、癌症保险)是否满意?
Are you satisfied with the Healthcare benefits that Roche has provided to you, such as  Medical Insurance, Crtical Illness, Cancer Insurance?
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied
如果您对“福满罗氏”现有保险福利不满意/非常不满意,烦请您说明具体原因以便公司更好地了解您的保障需求。
If you are not satisfied with the insurance benefits that Roche has provided to you, please specify the reason to make Roche better understand your needs.
    ____________
您认为现有社会保险(城镇职工基本养老保险、医疗保险、工伤保险、失业保险、生育保险)及公司提供的团体保险福利(疾病身故、意外伤害、家庭财产险、医疗险、重大疾病险、癌症保险)是否能够给您及您的家庭提供全面的保障?
Do you agree that current social insurance (Basic Pension Insurance for Urban Employee Veterans, Medical Insurance, Employment Injury Insurance, Unemployment Insurance, Maternity Insurance) and the group insurance ( Death due to  Illness, Death or Dismemberment due to Accident, Family Property Insurance, Medical Insurance, Crtical Illness, Cancer Insurance) Roche provides to you have already covered all the needs of yourself and your family?
非常同意Strongly agree
同意Agree
不确定Not sure
不同意Not agree
非常不同意Strongly not agree
在高额医疗费用风险(如意外事故或重大疾病的治疗)和常见风险(如门诊、住院等普通疾病治疗)保障之间,您会更倾向于选择哪一种?
If you can choose from insurance for high amount medical expense risk (medical expense because of accident or critical illness) and common medical expense risk (e.g. medical expense because of common disease), which would you prefer?
高额医疗费用风险(如意外事故或重大疾病的治疗)保障优先High amount medical expense risk (medical expense because of accident or critical illness) as a priority
常见风险(如门诊、住院等普通疾病治疗)保障优先common medical expense risk (e.g. medical expense because of common disease) as a priority
两者都重要Both are important
在社会保险(城镇职工基本养老保险、医疗保险、工伤保险、失业保险、生育保险)及公司提供的团体保险福利(疾病身故、意外伤害、家庭财产险、医疗险、重大疾病险、癌症保险)之外,您是否考虑为自己或家人额外进行保险配置?
Besides social insurance ( Basic Pension Insurance For Urban Employee Veterans, Medical Insurance, Employment Injury Insurance, Unemployment Insurance, Maternity Insurance) and group insurance benefits ( Death due to  Illness, Death or Dismemberment due to Accident, Family Property Insurance, Medical Insurance, Crtical Illness, Cancer Insurance) that Roche has already provided to  you, are you considering choosing extra individual insurance for yourself or your family?
已进行过配置,请注明具体的险种Already have individual insurance
正在考虑Considering
不在计划内Not in plan
请选择您已配置的保险种类
Please specify what kind of insurance you have purchased
意外伤害保险ADD
寿险Life
重大疾病保险(定额给付型)Critical Illness (Defined amount)
高保额医疗保险(医疗费用报销型)Medical care with high sum-assured (Medical expense reimbursement)
家庭财产保险Household Property
子女教育金Child Education Fund
旅游保险Travel
车险Vehicle
其他,请注明Others, please specify
您保险配置中的首要保险需求是?
What kind of insurance will be your priority in insurance planning?
意外伤害保险ADD
寿险Life
重大疾病保险(定额给付型)Critical Illness (Defined amount)
高保额医疗保险(医疗费用报销型)Medical care with high sum-assured (Medical expense reimbursement)
家庭财产保险Household Property
子女教育金Child Education Fund
旅游保险Travel
车险Vehicle
其他,请注明Others, please specify

第四部分 医疗服务需求 

Part IV Medical Service Needs

您平时最常就诊的医院类型?
Which of the medical service provider would you prefer according  to your habit?
公立医院普通部Public hospital normal area
公立医院的专家、特需、外宾门诊Chief Doc., Special or Foreign Dept. of public hospital
私立医院(如卓正医疗、禾新医院)Private hospital (e.g. Distinct HealthCare, Landseed )
昂贵医院 (如和睦家、百汇)Luxury hospital
其他,请注明Others, please specify
根据您的经验,因非重大疾病去医院门诊就诊的费用大致为?
According to your daily experience, normal visits to outpatient departments due to non critical illness will cost you ?
200元以下Less than CNY 200
200-400元CNY 200-400
400-600元CNY 400-600
600-800元CNY 600-800
800元以上Higher than CNY 800

根据您的经验,严重疾病或重大意外治疗所需费用大致为 (万元)?
According to your daily experience, medical treatment for critical illness and major accident  will cost you (0000 CNY) ?

    ____________
根据您的资产负债情况,医疗需求会否给您带来财务压力?
According to your finance status, will medical needs cause pressure to you?
完全不会Totally not
因重大疾病可能会Possible because of critical illness
无论何种疾病都会Possible because of all diseases
不确定Not sure
您希望能够被保险覆盖的医院类型?
What kind of the medical service provider you wish to be covered under the insurance package ?
公立医院普通部Public hospital normal area
公立医院的特需、外宾门诊Special or Foreign Dept. of public hospital
私立医院(如卓正医疗、禾新医院)Private hospital (e.g. Distinct HealthCare, Landseed )
昂贵医院 (如和睦家、百汇)Luxury hospital
其他,请注明Others, please specify
您希望增加哪些医疗服务可供选择?
Which of the following do you expect to be included in future?
专家预约挂号Hospital Appointment Register with Specialists
绿色通道住院安排Residential Arrangement via Green Channel
海外就医Medical Treatment Abroad
第二诊疗意见Second Medical Opinion
陪同就诊Companion
导诊导医Hospital or Doctor Recommendation
其他,请注明Others, please specify

第五部分 悠享生活 

Part V Lifestyle Benefits

您对优享生活福利(如买卖年休假、福利商城、弹性福利报销等等)是否满意?
Are you satisfied with Lifestyle Benefits (e.g. Annual Leave, Benefits Mall, FSA)?
非常满意Strongly Satisfied
满意Satisfied
一般Not too bad
不满意Unsatisfied
非常不满意Strongly Unsatisfied
在选择福利商城中的健康产品时,什么因素会影响您的选择?
What of the following factors will influence your choice when you purchase  the health product in benefits mall?
品牌知名度Brand
限时促销Time Promotion
同事口碑Reputation among colleagues
大家都买的畅销产品Best-seller

第六部分 福利沟通 

Part VI Benefit Communication

您目前是通过什么渠道,了解弹性福利计划的?
Through which of the following channel do you learn about  flexible benefit program?
电子邮件(公司邮件)Email (Company)
员工沟通会(现场)Communication Meeting (on site)
企业微信公众号WeChat Subscription
人力资源部(HRBP、热线)HR department (HRBP, Hotline)
弹性福利平台热线/网站/手册Flexible Benefit Platform Hotline/Website/Handbook
同事告知Informed by colleagues
您希望以后通过什么方式了解弹性福利计划?
Through which of the following channel do you expect to learn about 2018 flexible benefit program?
电子邮件(公司邮件)Email (Company)
员工沟通会(现场)Communication Meeting (on site)
员工沟通会(线上)Communication Meeting (online)
企业微信公众号WeChat Subscription
人力资源部(HRBP、热线)HR department (HRBP, Hotline)
弹性福利平台热线/网站/手册Flexible Benefit Platform Hotline/Website/Handbook
同事告知Informed by colleagues

第七部分 开放性问题 

Part VII Open Question

您对“福满罗氏”弹性福利计划有何反馈或建议?
Do you have any other comments about i-Benefits flexible benefit program?
    ____________

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