关于中国游客对皇后镇满意度的调查Questionnaire about the Satisfaction of Chinese Tourists in Queenstown

您好！我是周洁，来自于新西兰SIT皇后镇校区的一名学生，本次调查问卷将用于我实践课程中的一项研究报告。感谢您参与本次问卷调查，此次调查是为了了解中国游客对皇后镇旅游现状的满意程度，探讨皇后镇旅游业发展的优势和劣势，进而为您及其他游客提供更好的旅游产品和更高质量的服务。

Hello! My name is Tianna; I’m studying in Hotel Management of SIT in Queenstown. This questionnaire will be used for my research project which is one of the parts of my curriculum. Thank you for your valuable feedback and participation. The purpose of this survey is to understand the satisfaction of Chinese tourists in Queenstown and explore the competitiveness of Queenstown tourism, to provide you with satisfactory tourism products and high-quality services.

参与者需知:

1.您的所有信息将被严格保密

2.您的所有信息将仅用于此次调查研究

3.您有权在任何时候退出本次调查

4.如果想获得本问卷的复印件及调查结果，请告知您的电子邮箱

5.如有任何疑问，请随时与我联系: 262799669@qq.com

Participator right:

1. All information you provide will be kept confidential.

2. Information will only be used for this research work.

3. You can withdraw from this survey at any time.

4. If you would like to receive a copy and outcome of this survey, please leave your email address.

5. For any issues please feel free to contact me: 262799669@qq.com.

您的性别是？What is your gender ?

男性 Male

女性 Female

保密 Other

您的年龄段是？What is your age bracket ?

18 - 30

30 - 44

45 - 60

60岁及以上 60 or older

您的职业是？What is your occupation?

____________

您的旅行方式是？What is your way of travelling ?

跟团游 Package tour (group tour)

自助游 DIY tour

您对入住的皇后镇酒店满意度如何？How about the satisfaction of accommodation in Queenstown?

	非常不满意 Very Dissatisfied	不满意 Dissatisfied	一般 Neutral	满意 Satisfied	非常满意 Very Satisfied
5.1. 酒店环境和设施 Environment and facilities
5.2. 酒店地理位置 Location
5.3. 酒店房价 Price
5.4. 酒店服务态度和效率 Attitudes and efficiency of services

您对皇后镇餐厅的满意度如何？How about the satisfaction of restaurant in Queenstown?

	非常不满意 Very Dissatisfied	不满意 Dissatisfied	一般 Neutral	满意 Satisfied	非常满意 Very Satisfied
6.1. 用餐环境和卫生 Environment and hygiene
6.2. 食物的种类和质量 Variety and quality of the food
6.3. 用餐价格 Price
6.4. 餐厅服务态度和效率 Attitudes and efficiency of services

您对皇后镇的旅游景点（含娱乐项目）的满意度如何？ How about the satisfaction of travel attraction (sightseeing, entertaining, scenic spot) in Queenstown?

	非常不满意 Very Dissatisfied	不满意 Dissatisfied	一般 Neutral	满意 Satisfied	非常满意 Very Satisfied
7.1. 景区环境及吸引力 Environment and attraction
7.2. 景区容量和设施 Capacity and facilities
7.3. 景点价格 Price
7.4. 景区服务态度和效率 Attitudes and efficiency of services

您对皇后镇购物体验的满意度如何？How about the satisfaction of shopping in Queenstown ?

	非常不满意 Very Dissatisfied	不满意 Dissatisfied	一般 Neutral	满意 Satisfied	非常满意 Very Satisfied
8.1. 商品价格 Commodity price
8.2. 购物环境 Shoppoing environment
8.3. 商品质量和种类 Category and quality of the goods
8.4. 商店服务态度和效率 Attitudes and efficiency of services

您对改善皇后镇旅游业有其它相关建议吗？Do you have other suggestions for improvement to Queenstown tourism ?

____________

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