Survey on corporate social responsibility, consumer perception and purchase intention of listed express logistics companies 上市快递物流企业社会责任、消费者感知和购买意愿调查

Dear亲爱的朋友们, 
According to some scholars, corporate social responsibility includes economic responsibility, legal responsibility, Ethical responsibility, and philanthropic responsibility. This is a survey aiming to investigate your feelings, thoughts and attitude toward corporate social responsibility of Listed express logistics companies. If you have never used express logistics service, please do not start this questionnaire. The questionnaire is designed in anonymous form and completely voluntarily. There is no right or wrong answer to each question. Please give your answers based on your actual thoughts and perceptions. You can withdraw from the investigation in any stage without stating any reasons. The collected data is only adopted for this piece of academic research rather than any other business purposes. Also, the data will not be delivered to any third parties without your permission. Thank you very much for your cooperation! 
有学者认为,企业社会责任包括经济责任、法律责任、伦理责任和慈善责任。这是一项调查,旨在调查您对上市快递物流企业社会责任的感受、想法和态度。如果您从未使用过快递物流服务,请不要启动此问卷。问卷以匿名形式设计,完全自愿。每个问题都没有正确或错误的答案。请根据您的实际想法和感知给出答案。您可以在任何阶段退出调查,而无须说明任何理由。所收集的数据仅用于此项学术研究,不用于任何其他商业目的。此外,未经您的许可,这些数据不会被传递给任何第三方。非常感谢您的合作! 

Gender性别
Male男性
Female女性.
Age 年龄
18-30 years 18至30岁
31-40 years 31至40岁
41-50 years 41至50岁
50 years. 大于50岁
 Educational attainment 受教育程度
Below Undergraduate 本科以下
Undergraduate 本科生
Postgraduate 研究生
Phd 博士.
Your most frequently used Listed express logistics companies 您最常用的上市快递物流公司
SF-express 顺丰快递
STO-express 申通快递
YTO-express 圆通快递.
others 其他某公司
Following questions describe your feelings, thoughts and attitude toward corporate social responsibility of the company you choose above. To each question, please tickle one number from 1 to 5 that best represents your agreeing attitude. “1= Strongly disagree, 2= Disagree, 3= Neither agree nor disagree, 4= Agree, 5= Strongly agree”. 
以下问题描述您对您上面所选择的这家公司的社会责任的感受、想法和态度。对于每个问题,请从1到5选出一个数字,最能代表你的同意态度。“1星=非常不同意,2星=不同意,3星=既不同意也不反对,4星=同意,5星=非常同意”。 

The company has maintained good financial performance 该公司保持了良好的财务业绩
选项1 ★ ★ ★ ★ ★
The company's governance structure is sound and reasonable 该公司治理结构健全合理
选项1 ★ ★ ★ ★ ★
The company set up a long-term business plan and worked hard 该公司制定了长期经营计划,并努力工作
选项1 ★ ★ ★ ★ ★
The company is conscientious in fulfilling its contractual obligations 该公司认真履行合同义务
选项1 ★ ★ ★ ★ ★
 The company will not break the law to improve its economic performance 该公司不会为了提高经济效益而违法
选项1 ★ ★ ★ ★ ★
 The company can compete fairly with its competitors 该公司能与竞争对手公平竞争
选项1 ★ ★ ★ ★ ★
The company can handle customer complaints and return requests timely  该公司能及时处理客户投诉和退货要求
选项1 ★ ★ ★ ★ ★
 The company can protect customers' privacy 该公司可以保护客户的隐私
选项1 ★ ★ ★ ★ ★
 The company can provide good remuneration and working environment for employees 该公司可以为员工提供良好的薪酬待遇和工作环境
选项1 ★ ★ ★ ★ ★
The company participates in activities aimed at protecting and improving the environment 
  该公司能参与以保护和改善环境为目的的活动 

选项1 ★ ★ ★ ★ ★
The company focuses on helping vulnerable groups in society 该公司致力于帮助社会弱势群体
选项1 ★ ★ ★ ★ ★
The company supports the development of culture, scientific research and sports 该公司支持文化、科研、体育事业的发展
选项1 ★ ★ ★ ★ ★
 The company gives some of its profits back to the community 该公司把它的一部分利润回馈给社会
选项1 ★ ★ ★ ★ ★
  I think the quality of the products and services in this company is higher than their competitors 我认为该公司的产品和服务质量比他们的竞争对手高
选项1 ★ ★ ★ ★ ★
 I think the company has higher investment value 我认为该公司有较高的投资价值
选项1 ★ ★ ★ ★ ★
 I will purchase the company's products and services when needed 我将在需要的时候购买该公司的产品和服务
选项1 ★ ★ ★ ★ ★
When the price and quality are similar, I will give priority to purchasing the company's products and services 当价格和质量相似时,我会优先购买该公司的产品和服务
选项1 ★ ★ ★ ★ ★
I am willing to try out the company's new products and services 我愿意试用该公司的新产品和服务
选项1 ★ ★ ★ ★ ★

23题 | 被引用1次

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