On a scale of 1-10, how would you rate the overall design of our website updf.com? (0 Not likely --------- 10 very likely)
How would you rate the website's loading speed?
A. Very fast
B. Fast. There was a bit of a delay
C. Slow. It took a long time to load
D. Very slow. It didnt fully load
What do you think of UPDF's sign-up process?
A. The process is simple with multiple options
B. It took some time to sign up
C. Not enough sign-up options
D. Too hard. It took a long time to get the code.
What do you think your UPDF Account is for?
A. My account allows me to use all UPDF features for free
B. I dont know what my account is for
C. Im not sure what my account is for
After going through our website, what do you like most about UPDF?
A. It is completely free
B. The product looks very good (UI is beautiful)
C. I didnt find anything I particularly like
Other..
Were you able to find all the information you need?
A. I can easily find everything I need
B. The content is complete, but it was difficult to find the information I needed
C. I couldnt find anything. Im confused
Was it easy to find customer service on our website?
A. I found customer service contact information very quickly
B. I found it, but not very easily
C. I cant find any customer service information
Do you have any suggestions that can help us improve our website?