What is your accupation?
College student
Teacher
Other
When it is starting school and holiday, do you express your baggage?
How many times do you receive baggages every week?
What are your daily online shopping projects ?
Clothes
Decoration
books
Oral cosmetics, skin care products
Food,drinks
Others
The average monthly consumption of online shopping?
> 300
300-600
600-900
900-1200
1200-1500
> 1500
Choose the original post for the purchase
Comfortable
Good quality
Good prices
Epidemic
How can delivery pass through the change of life?
Delivery is important
Whether express delivery has no influence on me
Have you ever needed something so badly that you wanted it delivered right away?
How often do you shop online?
once a week
2-5 a week
One a month
2-5 a month
6-10 a month
More
When shopping online, what is the longest delivery time you can accept?
1-2 day
3-4 day
5-7 day
8-10 day
What kind of delivery do you often use?
YuanTong
ZhongTong
ShenTong
ShunFeng
YouZheng
YunDa
JingDong
What are your main considerations when choosing express delivery?
speed
The efficiency
Service attitude
Collect the price
Others
When you pick up the package, do you think it's crowded？
No
Yes
Divided time, after school or after school is crowded
Do you feel that the delivery point is far away, and do not want to pick up？
If you pay a certain fee, the express can be delivered to the door of your bedroom、how much can you pay ?
1-2 ¥
3-4 ¥
5-6 ¥
7-10 ¥
Other
What is the reason why you are not satisfied with the current logistics service？
A long time
Serious damage
Poor service attitude
The goods lost
After-sale processing is not timely
The pick-up form of the school express delivery point you want is
Smart Delivery cabinet
Artificial sweep code
Machine automatic code scanning
others
What do you think the school express post needs to be improved？
SMS problem
Line up to take
Not timely warehousing leads to the accumulation of express delivery
Delivery is hard to find
Express mistakenly take
Items damaged or missing
The location arrangement is not reasonable
Lax regulation
There isn’t problem
Other