Customer Satisfaction Survey

Dear valued customers,


In order to evaluate our products and service, please rate and write at below items accordingly. Your feedback and opinion are very helpful for us to continuously improve our product and service.


There are 17 items in total, it will estimately take you 5min to finish the survey.


Best Regards,

Infinovo Medical Co., Ltd.

Q1-Q4_Basic information
Distributor name
    ____________
Email
    ____________
Q5-Q7_Order acknowledgement / Processing
How is the delivery performance
选项1 ★ ★ ★ ★ ★
How is the order processing performance
选项1 ★ ★ ★ ★ ★
Do every s required are provided completely
选项1 ★ ★ ★ ★ ★
Q8-Q10_Package / Delivery
How is the package delivery condition when you receive the shipment
选项1 ★ ★ ★ ★ ★
How is the delivery performance
选项1 ★ ★ ★ ★ ★
Are you satisfied with forwarder's rate and severice
选项1 ★ ★ ★ ★ ★
Q9-Q13_Product Quality / Function
Function
Rating
Accuracy ★ ★ ★ ★ ★
Connectivity ★ ★ ★ ★ ★
Durability ★ ★ ★ ★ ★
Timely alert / alarm ★ ★ ★ ★ ★
Frequency of failure ★ ★ ★ ★ ★
Applicator
Rating
Easy to unlock the safety button ★ ★ ★ ★ ★
Easy to pull the trigger of the applicator ★ ★ ★ ★ ★
Ergonomicsdesign ★ ★ ★ ★ ★
Sensor
Rating
Water proof performance ★ ★ ★ ★ ★
Adhesive tape is viscosity ★ ★ ★ ★ ★
Support 14-day use ★ ★ ★ ★ ★
No allergy reaction ★ ★ ★ ★ ★
Transmitter
Rating
Easy to embed into the sensor ★ ★ ★ ★ ★
Easy to unembed from the sensor ★ ★ ★ ★ ★
Easy to use ★ ★ ★ ★ ★
APP (Application) / Firmware (built in software in transmitter)
Rating
Compatibility ★ ★ ★ ★ ★
Connectivity ★ ★ ★ ★ ★
Data uploading / syncing performance amoung different apps ★ ★ ★ ★ ★
General impression of main APP ★ ★ ★ ★ ★
General impression of Share APP ★ ★ ★ ★ ★
General impression of Care (follower) APP ★ ★ ★ ★ ★
General impression of Web-portal ★ ★ ★ ★ ★
Service
Reception attitude
选项1 ★ ★ ★ ★ ★
Personnel skill and work attitude
选项1 ★ ★ ★ ★ ★
How do you like the solution that offered
选项1 ★ ★ ★ ★ ★
Q17_Comments and suggestions
Comments and suggestions
    ____________

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