零缺陷培训考试

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部门

____________

姓名

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Which of the following is most important for customer satisfaction?

以下哪一项对顾客满意度最重要?

On time Delivery 准时交付

Quality Right First Time 质量第一

Both on time and Right First Time两者兼顾

What is the average value of a mining truck load?

一辆矿车负载的平均价值是多少?

$5,000,000 五百万美元

$350,000 三十五万美元

$50,000 五万美元

Who is ultimately responsible for the quality of our products?

谁最终对我们的产品质量负责?

The Quality Department 质量部

The MD 执行董事

Everybody 每个人

Which of our corporate values is the foundation of Drive for Zero?

我们公司的价值观中哪一项是零缺陷驱动的基础?

Team Spirit 团队精神

Leadership 领导力

Agility 敏捷性

What is the best way to protect our customers from defects?

保护我们的客户免受缺陷的最佳方法是什么?

Robust testing 稳健的测试

Rigorous final inspection 严格的终检

Build quality into our products andProcesses 将质量融入我们的产品和流程

When faced with variation that could lead to non-conformance we should:

当面临可能导致不合格的变化时，我们应该:

Put it to one side and progress another job把它放在一边，做另一项工作

Raise our STOP card and don’t move on until the problem is resolved 举起我们的“叫停”卡，在问题解决之前不再继续进行

Raise our STOP card to have the problem logged but continue to produce to meet delivery 举起我们的“叫停”卡以记录问题，但继续生产以满足交货

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