MBA Questionnaire

How long have you been shopping online?

What gender do you identify as?

How old are you?

Can you name an online store which you have a satisfied purchase experience and answer the following question based on this website?

It is not a problem to pay in advance for purchased products for this website

The website has a good reputation

The website is very famous and well known

The website provided detailed information about the product

The website provided detailed information in shipping and handling cost and other cost information

The website included other customers’ opinion or testimonials on the website

The website provided contact information, such as e-mail address or phone number

It is not a problem to pay in advance for purchased products for this website

I would switch if a competitor was cheaper

I would recommend the products to others

I trust the website

I am most likely to return to the website to repurchase

The website was user friendly and easy to use

I am satisfied with the service proved by the website

Would you be interested in checking out other products or services?

I am satisfied with the purchase made from this website