How often do you purchase products from your favorite brand?
Very often
Often
Sometimes
Rarely
Never
What factors influence your brand loyalty?
Quality of products
Customer service
Price
Brand reputation
Product variety
How important is service quality when making a purchase decision?
Extremely important
Very important
Moderately important
Slightly important
Not important
Do you consider the price of a product before making a purchase?
Always
Most of the time
Sometimes
Rarely
Never
How likely are you to recommend your favorite brand to others?
Very likely
Likely
Neutral
Unlikely
Very unlikely
Which factor has the greatest influence on your purchase decision?
Brand reputation
Price
Product quality
Customer reviews
Promotions
How often do you switch brands when a new product is introduced?
Always
Most of the time
Sometimes
Rarely
Never
Do you believe that higher-priced products are of better quality?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
How important is brand reputation when making a purchase decision?
Extremely important
Very important
Moderately important
Slightly important
Not important
Do you prefer to purchase products online or in physical stores?
Online
Physical stores
Both equally
Neither
Which factors influence your purchase decision? (Select all that apply)
Product quality
Price
Brand reputation
Customer reviews
Promotions
What are the main reasons for switching brands? (Select all that apply)
Better quality
Lower price
Poor customer service
Negative brand reputation
Lack of product variety
Which factors affect your perception of service quality? (Select all that apply)
Friendliness of staff
Speed of service
Accuracy of order
Availability of assistance
Cleanliness of premises
What are the most important factors when considering the price of a product? (Select all that apply)
Value for money
Discounts and promotions
Competitor prices
Perceived quality
Brand reputation
How often do you purchase products from your favorite brand?
Very often
Often
Sometimes
Rarely
Never