星巴克的员工对条件满意度的调查问卷


*1.  您的职位: （Your position）
*2. 您为公司工作多久了（How long you have been working in company）
*3.  您的工作日有多长? What is the length of your working day? 
*4. 您一周工作多少天? How many days a week do you work? 
*5. 您有休息时间吗？？还有多长时间？Do you have a break and how long is it? 
*6. 公司在休息期间是否免费提供星巴克咖啡和食物? Does the company provide free Starbucks coffee and free food during your break? 
*7. 星巴克产品对你有折扣吗？Do you have a discount on Starbucks products?
*8. 如果您在法定假日工作（当全中国都在休息的时候），您的工资率会增加吗？ 在假期期间，公司是否为您的工作支付更多费用？If you work during national holidays (when all of China is resting), does your wage rate increase? Does the company pay more for your work during holidays time? 
*9. 您可以在星巴克获得哪些现有类型的奖励或奖金？ 您有没有机会在公司的整个工作期间得到它们？ 如果没有，为什么？What existing types of awards or bonuses can you get in Starbucks? Have you ever had a chance to get them for the entire period of work in the company? If not, why? 
*10. 您每小时的工资是多少？What is your salary per hour? 
*11. 您需要提高技能水平吗？（Do you need in professional development）
*12. 您需要提高技能水平2. 如果您对以上个问题答案选了肯定，您有机会提高吗？（If you need, do you have opportunity to do it）吗？（Do you need in professional development）
*13. 您对工作满意吗？（Are you satisfied with your work）
*14. 在最近一年里您对过的生活满意吗？（Are you satisfied with your life in the last year）
*15. 您对公司的整体战略是否清楚？（Do you completely understand the meaning of Starbucks Company strategy）
*16. 公司的工作是否有完整的计划并且有可以达到的目标？（Does the company's work have a complete plan and have achievable goals）
*17. 您明白在工作中你的工作目标是什么吗？（Do you understand what you have to do in your job to help achieve the company’s goals）
*18. 您是否清楚地了解管理层对您的期望？（Do you clearly understand what is expected of you in your work）
*19. 您了解您的工资是如何计算的吗？（Do you know how your salary is calculated）
*20. 您能否向您的直接主管公开表达您的想法和建议？（Can you openly express your ideas and suggestions to your manager or supervisor）
*21. 在您看来，该公司能够帮助您实施您的计划吗？（In your opinion the company is able to help in the implementation of your future plans）
*22. 过去3个月公司有没有什么好的变化？（Have there been any new positive changes in the company over the past 3 months）
*23. 您在公司的工作是否受到赞赏？（Is your work at the company appreciated）
*24. 工作条件（噪音，光线，温度，清洁度等）是否满足您的要求？（Does the working conditions (noise, light, temperature, cleanliness, etc.) meet your requirements）
*25. 您是否满意工作场所为您提供的所需的一切？（Are you satisfied with everything the workplace needs for you）
*26. 您对公司的设施（更衣室等）状况满意吗？ Are you satisfied with the company's facilities (dressing room, etc.)
*27. 您对薪水感到满意（与您在其他组织中的职位相比) ？ Are you satisfied with your salary (compared to your position in other organizations)
*28. 星巴克的工作是否让您对未来充满信心？（Does Starbucks' work give you confidence in the future）
*29. 工作中你最担心的是什么？Which of the following aspects of a company situation are your concerns?
工资 Wage rate
团队沟通 Team communication
有机会将您的意见转达给领导层 Have the opportunity to bring your opinion to the leadership
劳动纪律状况 Labor discipline
工作条件 Working conditions
团队关系 Team relationship
为员工提供餐饮服务 Catering services for employees
提供消耗品和设备（纸杯，塑料盖，咖啡机及其维护等）Provide consumables and equipment (paper cups, plastic lids, coffee machines and its maintenance, etc.)
对进取的员工的态度 Attitude towards enterprising employees
最佳员工的激励和奖励制度 Best employee incentive and reward system
与管理层的关系 Relationship with management
工作时间表 Work schedule
组织工作流程 Labor discipline organization
*30. 评价产品质量
*31. 您认为哪种形式的工作动机最适合您？Which form of work motivation do you think is best for you?
荣誉证书 Honor certificate
经理好评 Manager praise
授予“最佳工人”称号 Awarded the "Best Worker" title
携带咖啡馆或办公室的荣誉董事会 Honor board with a cafe or office
在公司报纸上提到你的成功 Mention your success in the company newspaper
培训的机会，职业机会 Training opportunities, career opportunities
归属感，受到公司尊重，同事、经理的认可 Sense of belonging, respected by the company, recognized by colleagues and managers
他们的工作有效用，对事务的意识，公司的计划 Their work is effective, their awareness of affairs, the company's plan
有机会努力工作超计划，随后的补偿（而非金钱） Have the opportunity to work hard to plan, then compensate (not money)
活动（公司活动，旅行，短途旅行）Activities (company activities, travel, short trips)
*32. 您还会在此列表中添加什么？
*33. 您认为哪种形式的工作动机最适合您？Which form of work motivation do you think is best for you?
工资增加 Wage increase
奖金（达到公司的目标）Bonus (reaching the company's goals)
奖金（个人贡献奖）Bonus (individual contribution award)
奖金（团队贡献奖）Bonus (team contribution award)
提供交通补助 Provide transportation assistance
支付健康保险 Pay for health insurance
升职 Promotion
帮助付学费 Help pay tuition
提供和支付病假 Provide and pay for sick leave
*34. 您还会在此列表中添加什么？
*35. 以下这些项目中的哪些方面对您最重要？Which of the following items are most important to you?
有趣的工作 Interesting work
高薪 High salary
良好的工作条件 Good working conditions
友好的团队 Friendly team
多劳者多得 The opportunity to earn more to the one who puts more effort
公平公正 Avoiding excessive differences between employees
在做出决策时考虑员工的意见 Consider employee opinions when making decisions
诚实工作受到信任和尊重的可能性 The possibility of honesty and trust in work
管理者对员工的友善态度 Managers’ friendly attitude towards employees
创造性 Creativity
*36. 您还会在此列表中添加什么？What else would you add to this list?
*37. 如果有机会的话您会换工作吗？为什么？If there is a chance, will you change your job? why?
*38. 请写下你不喜欢公司的地方。 有什么理由可能导致您离开星巴克？Please write down where you don't like the company. Is there any reason why you might leave Starbucks?