*1. A project team is located in two separate locations. The team members seem to be in continuous disagreement，and collaboration within the team suffers.What can the project manager do to create a more collaborative team environment?
B.Bring in an external expert to objectively define the issues and provide advice on their resolution.
C.Collocate the two teams.
D.Select a represent from each group to meet ad resolve the conflict.
*2. Because of a project importance, a project manager assigns the company’s senior engineers to the project team. During project execution, several of the engineers complain that tasks areinsufficiently challenging for, their levels of expertise. As a result, productivity is down and tasks are not completed on time.What should the project manager do?
A.Reduce the senior engineers’ allocation to the project.
B.Apply the project budget to conduct team-building activities.
C.Offer incentives to the senior engineers for the timely completion of tasks.
D.Exchange tasks among the senior engineers.
*3. Accompany has a history of generating major project scopechanges that create cost overruns. To resolvethis issue. Structured standards are implemented. The company hires a project manager fora large government project who is expected to provideproject performancemetrics.What methodology should the project manager use to Obtain these?
*4. A project manager joins a project developing an oil platform monitoring system. The project is running smoothly but, during the last three months, oil prices have decreased. As a result, the oi4 company decides to cut costs by reducing project scope. When asked by stakeholders for a new plan, the project manager realizes they failed to consider external factors and is unprepared to respond.What should the project manager have done to better prepare for this?
A. Integrated a contingency factor into the project Budget.
B. Conducted a comprehensive risk analysis that accounted for external factors.
C. Coordinated meetings with high-level company management to be better informed about oil market conditions.
D. Involved subject matter experts (SMEs) when defining the project scope.
*5. A production process has been defined as part of an industrial equipment manufacturing project. The process is intended to produce steel bolts with a length of 20 cm. The control limits are 19.955cm and 20.045cm.The measurements made at the end of the process yielded the following results:
20.033cm,19.982cm,19,995cm,20.056cm,19.970cm,19.968cm,19.963cm,19.958cm,19.962cm,19.979cm,19.929cm.What should be done?
A.The process is under control. It should not be adjusted.
B.The process should be improved.
C.The control limits should be adjusted.
D.The measuring equipment should be recalibrated.
*6. You are assigned as the project manager to a project which is executed for a customer under FP contract. Your customer informed you this morning that they insist on certain "refinements" of the project scope. They consider them clearly part of the contractual price and require implementation without extra costs or delays.You agree that the requested actions will be beneficial to the project, but believe that they constitute a major change increasing the project scope. What should you do next?
A.Accept the request of the customer. Diligently the additional costs and working hours spent by yourself and the team on the implementation of the change and invoice these to the customer at appropriate rates.
B.Perform earned value analysis to assess the current status of the project and get all the numbers you need to communicate the case to the change control board which then will have to make the best decision regarding the customer request.
C.Check the contract, the project charter, the scope statement and other s related to the project and the legal relationship. Implement ADR (alternative dispute resolution) procedures if the conflict cannot be resolved otherwise.
D.Talk to the project sales department and find a joint solution with them how to best reject the request considering the commercial and strategic value of the customer to the organization you are working for.
*7. You are project manager in a global project with a team consisting of people from various countries. What can you try to prevent misunderstandings due to cross-cultural differences?
A.Use all communication methods available that are suitable for the team and follow up in writing when communicating verbally. Remember that cultural and individual diversity may help project teams solving unforeseen problems during the course of the project.
B.When you are about to form a team for your project, keep in mind that some cultures are developed, others are more primitive. Some have values, some not. You should consequently avoid choosing members from countries with cultures that are not similar to your own.
C.Cultural dilemmas can prevent any project from being successful. They should therefore be smoothed or suppressed so as to make sure that they cannot disrupt project work. Your effort should concentrate on communication that can help reach that goal.
D.As norms regarding communication habits differ significantly across various cultures, communicating between people from different countries should only be done using written or verbal language. The nonverbal dimension simply bears too many risks.
*10. Your team is working to create a website for job seekers and you were doing persona analysis of the most primary role of your application, job seeker with 5 years of work experience, one of your team member suggested rather than only thinking about the target user we should also thinking of some of the exceptional users who usages the system very differently, you are an agile coach and team asks you for advice, what would you suggest：