客戶反饋調查問卷
Customer Feedback Questionnaire
Customer Feedback Questionnaire
*1. 您的公司名稱
Your Company Name
Your Company Name
*2. 您的姓名
Your Name
Your Name
*3. 您的郵箱地址
Your Email Address
Your Email Address
*4. 您的聯絡電話及傳真號
Your TEL / FAX Number
Your TEL / FAX Number
*5. 您所聯絡的分公司及聯絡人是?
Your PGS contact office / person?
Your PGS contact office / person?
*6. 我們做得如何?
How did we do?
How did we do?
優
Excellent
良
Good
Fair
Poor
The helpfulness of your sales of customer service representative:
The professional level of information you received:
The overall quality and efficiency of our office personnel:
The care and condition showed for your goods:
Please rank his / her problem solving abilities?
Are you satisfied with the accuracy of the data for your B/L or AWB
Are you able to reach or connect to the Customer Service easily?
The overall service of PGS:
*7. Did your shipment arrive at destination on schedule?
*8. Would you consider using PGS again for another move?
*9. How do you rate our prices in comparison to the market rates:
10. Additional Information (Optional)