CIRS Customer Satisfaction Survey

We would like to thank you for your continuous support & co-operation. Please indicate your degree of satisfaction in the following areas. We appreciate your feedback.
首先感谢您对瑞旭技术的信赖与支持!为了不断提高我们的服务质量和管理水平,更好地为您服务,我们需要了解您对我们工作的评价意见,请您抽出宝贵的时间根据亲身感受,实事求是地反映出您的看法。 再次感谢您的回应和支持!
*1. 1. Overall, how would you grade the quality of service you received from CIRS? 
*2. 2. Regarding our quality of service, please rate the following areas (where 1=poor& 5= excellent)
Reliability &Consistency 值得信赖&言行一致
Confidence &Confidentiality 自信&保守商业机密
*3. 3. Communication are critical to the success of your projects and our business. Please rate the following based on your knowledge of our general performance. (where 1 = poor& 5 = excellent)
Returned e-mails promptly 及时回复信息
Timeliness of deliverables 及时交付项目
update project progress 及时更进项目
available to the staff 随时联系到工作人员
*4. 4. Please rate each of the following aspects related to our competencies (where 1 = poor & 5 =
knowledge of my industry 专业储备
Met project goals as scheduled 按计划完成项目
use of online issue tracking 在线获取信息
Availability of value added schemes 获得增值方案
*5. 5. What was the main reason you selected CIRS? 
*6. 6. How likely is it that you would recommend CIRS to a friend or colleague? (where 1 =Not at all likely& 5 =Extremely likely)
你会向他人推荐我们的服务吗?(1=肯定不会& 5=肯定会)
*7. 7. Is there an un-addressed need that we should focus on? If yes, please specify.
*8. 8. Please provide your personal information(name, company and contact details)