CIRS Customer Satisfaction Survey
瑞旭技术客户满意度调查

We would like to thank you for your continuous support & co-operation. Please indicate your degree of satisfaction in the following areas. We appreciate your feedback.
首先感谢您对瑞旭技术的信赖与支持!为了不断提高我们的服务质量和管理水平,更好地为您服务,我们需要了解您对我们工作的评价意见,请您抽出宝贵的时间根据亲身感受,实事求是地反映出您的看法。 再次感谢您的回应和支持!
*1. 1. Overall, how would you grade the quality of service you received from CIRS? 
请对我们的整体服务质量进行评价。
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*2. 2. Regarding our quality of service, please rate the following areas (where 1=poor& 5= excellent)
请您对下列各项服务质量进行评价:(1=薄弱,5=优秀)
Reliability &Consistency 值得信赖&言行一致
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Confidence &Confidentiality 自信&保守商业机密
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*3. 3. Communication are critical to the success of your projects and our business. Please rate the following based on your knowledge of our general performance. (where 1 = poor& 5 = excellent)
沟通交流在我们的合作中起着至关重要的作用,请您对我们的表现进行评价:(1=薄弱,5=优秀)
Returned e-mails promptly 及时回复信息
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Timeliness of deliverables 及时交付项目
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update project progress 及时更进项目
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available to the staff 随时联系到工作人员
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*4. 4. Please rate each of the following aspects related to our competencies (where 1 = poor & 5 =
 excellent):
请对我们的各项能力进行评价:(1=薄弱,5=优秀)
knowledge of my industry 专业储备
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Met project goals as scheduled 按计划完成项目
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use of online issue tracking 在线获取信息
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Availability of value added schemes 获得增值方案
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*5. 5. What was the main reason you selected CIRS? 
您选择瑞旭技术的主要原因是什么?
*6. 6. How likely is it that you would recommend CIRS to a friend or colleague? (where 1 =Not at all likely& 5 =Extremely likely)
你会向他人推荐我们的服务吗?(1=肯定不会& 5=肯定会)
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*7. 7. Is there an un-addressed need that we should focus on? If yes, please specify.
您对我们的服务还有哪些意见和建议?若有,请说明。
*8. 8. Please provide your personal information(name, company and contact details) 
请填写您的个人信息,以便我们更好的服务于您。(姓名,公司,联系方式)