Questionnaire for Foreign Visitors to The Memorial Hall of the Victims in Nanjing Massacre by Japanese Invaders
Dear Visitors:
We're conducting this survey to know how you rate the environment, exhibition quality and the level of service. After scientific sampling, we choose you to help us finish our survey. The whole process is anonymous and your answers are strictly confidential, so please answer the following questions with ease and sincerity. We would gladly offer you a souvenir after you finish the questionnaire. Thank you for your cooperation.
Q1：Through which means did you know the Memorial Hall?
Radio and television
Books, newspapers and magazines
Internet(including smartphones)
Schools or educational institutions
Friends and relatives
Travel Agencies
Others (please indicate that_____________________________)
Q2：What’s your purpose of visiting the Memorial Hall？
Tour
In memory of the victims
Research upon the WWⅡ
Research upon massacres and human disasters
International communication
Others (Please indicate that______________________________)
Q3：This is the______time you have been here
Q4：How long have you spent visiting the Memorial Hall?
Less than 1 hour
1 to 2 hours
2 to 3 hours
3 hours or more
Q5：Have you visitedthe exhibition of the history of Nanjing Massacre?
Q6：Have you visited the exhibition of the history of the victory of the World Anti-Fascist?
Q7：Have you visited War and the trials of Japanese war criminals in the China Theater?
Q8：Have you been to Yasukuni Shrine in Japan?
Q9：Have you been to Memorial Hall of Auschwitz Concentration Camp?
Q10：Have you been to other places of WWⅡ-related memorial halls？
Q11：Have you heard about the Nanjing Massacre before your visit?
Q12：Has any massacre occurred in the history of your nation?
Q13：Is Nanjing Massacre mentioned by the history textbooks in your country?
Q14：Do the official media of your country report the Nanjing Massacre？
Q15：Your comment on cleaning
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q16：Your comment on ventilation
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q17：Your comment on light
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q18：Your comment on public toilets
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q19：Your comment on trash cans
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q20：Your comment on ways of displaying the exhibits
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q21：Your comment on richness of the exhibits
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q22：Your comment on translation
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q23：Your comment on the arrangements of the routes
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q24：Your comment on staff’s attitude
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q25：Your comment on security
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q26：Your comment on clarity of signs
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q27：Your comment on free Wi-Fi
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q28：Your comment on rest areas
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q29：Have you received the service of guide interpreter (charged)?
Q30：Are you satisfied with the service of guide interpreter (charged)?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q31：Have you received the service of audio guide?
Q32：Are you satisfied with the service of audio guide?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q33：Have you received the service of self-service guide based on WeChat ?
Q34：Are you satisfied with the service of self-service guide based on WeChat ?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q35：Please assess your overall impression of the Memorial Hall on a scale ranging from 1 to 10.
Q36：Do you feel it necessary for the Memorial Hall to provide Souvenir shops?
Q37：What kind of souvenirs would you like to purchase the most？
Q38：Do you feel it necessary for the Memorial Hall to provide food and drinking services?
Q39：Do you feel it necessary for the Memorial Hall to provide Sales of related books?
Q40：Do you agree the Japanese invasion of China has brought untold sufferings to the Chinese people?
Q41：Do you agree the Japanese government needs to admit the historical facts of the Nanjing Massacre?
Q42：Do you agree the historical facts of the Nanjing Massacre needs to be more widely promoted?
Q43：Do you agree the Japanese government needs to publicize the Nanjing Massacre objectively?
Q44：Do you agree peace does not come easily, so people worldwide need to cherish it?
Q45：Do you agree Japans right-wing extremists’ denying the Nanjing Massacre is a violation of historical facts?
Q46：After this visit, would you recommend the Memorial Hall to people around you?
Q47：Do you have any specific suggestions for the Memorial Hall?
Q52：Education Background
Lower than high school
High school graduate
Vocational education
Three-year college
Four-year college(university)
Graduate school and higher
Q53：Profession
Legislators, Senior Officials and Managers
Professionals
Technicians and Associate Professionals
Clerks
Service Workers and Shop and Market Sales Workers
Skilled Agricultural and Fishery Workers
Craft and Related Trades Workers
Plant and Machine Operators and Assemblers
Elementary Occupations
Others
Q54：Annual Income (Currency of Your Country)