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Questionnaire for Foreign Visitors to The Memorial Hall of the Victims in Nanjing Massacre by Japanese Invaders
Dear Visitors:
We're conducting this survey to know how you rate the environment, exhibition quality and the level of service. After scientific sampling, we choose you to help us finish our survey. The whole process is anonymous and your answers are strictly confidential, so please answer the following questions with ease and sincerity. We would gladly offer you a souvenir after you finish the questionnaire. Thank you for your cooperation. 
Q1:Through which means did you know the Memorial Hall?
Radio and television
Books, newspapers and magazines
Internet(including smartphones)
Schools or educational institutions
Friends and relatives
Travel Agencies
Others (please indicate that_____________________________)
Q2:What’s your purpose of visiting the Memorial Hall?
Tour
In memory of the victims
Research upon the WWⅡ
Research upon massacres and human disasters
International communication
Others (Please indicate that______________________________)
Q3:This is the______time you have been here
    ____________
Q4:How long have you spent visiting the Memorial Hall?
Less than 1 hour
1 to 2 hours
2 to 3 hours
3 hours or more
Q5:Have you visitedthe exhibition of the history of Nanjing Massacre?
Yes
No
Q6:Have you visited the exhibition of the history of the victory of the World Anti-Fascist?
Yes
No
Q7:Have you visited War and the trials of Japanese war criminals in the China Theater?
Yes
No
Q8:Have you been to Yasukuni Shrine in Japan?
Yes
No
Q9:Have you been to Memorial Hall of Auschwitz Concentration Camp?
Yes
No
Q10:Have you been to other places of WWⅡ-related memorial halls?
Yes
No
Q11:Have you heard about the Nanjing Massacre before your visit?
Yes
No
Q12:Has any massacre occurred in the history of your nation?
Yes
No
I don’t know
Q13:Is Nanjing Massacre mentioned by the history textbooks in your country?
Yes
No
I don’t know
Q14:Do the official media of your country report the Nanjing Massacre?
Yes
No
I don’t know
Q15:Your comment on cleaning
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q16:Your comment on ventilation
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q17:Your comment on light
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q18:Your comment on public toilets
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q19:Your comment on trash cans
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q20:Your comment on ways of displaying the exhibits
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q21:Your comment on richness of the exhibits
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q22:Your comment on translation
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q23:Your comment on the arrangements of the routes
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q24:Your comment on staff’s attitude
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q25:Your comment on security
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q26:Your comment on clarity of signs
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q27:Your comment on free Wi-Fi
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q28:Your comment on rest areas
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q29:Have you received the service of guide interpreter (charged)?
Yes
No
Q30:Are you satisfied with the service of guide interpreter (charged)?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q31:Have you received the service of audio guide?
Yes
No
Q32:Are you satisfied with the service of audio guide?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q33:Have you received the service of self-service guide based on WeChat ?
Yes
No
Q34:Are you satisfied with the service of self-service guide based on WeChat ?
Very satisfied
Satisfied
So so
Unsatisfied
Very unsatisfied
Q35:Please assess your overall impression of the Memorial Hall on a scale ranging from 1 to 10.
    ____________
Q36:Do you feel it necessary for the Memorial Hall to provide Souvenir shops?
Yes
No
Unimportant
Q37:What kind of souvenirs would you like to purchase the most?
    ____________
Q38:Do you feel it necessary for the Memorial Hall to provide food and drinking services?
Yes
No
Unimportant
Q39:Do you feel it necessary for the Memorial Hall to provide Sales of related books?
Yes
No
Unimportant
Q40:Do you agree the Japanese invasion of China has brought untold sufferings to the Chinese people?
Agree
Disagree
Q41:Do you agree the Japanese government needs to admit the historical facts of the Nanjing Massacre?
Agree
Disagree
Q42:Do you agree the historical facts of the Nanjing Massacre needs to be more widely promoted?
Agree
Disagree
Q43:Do you agree the Japanese government needs to publicize the Nanjing Massacre objectively?
Agree
Disagree
Q44:Do you agree peace does not come easily, so people worldwide need to cherish it?
Agree
Disagree
Q45:Do you agree Japans right-wing extremists’ denying the Nanjing Massacre is a violation of historical facts?
Agree
Disagree
Q46:After this visit, would you recommend the Memorial Hall to people around you?
Yes
No
Q47:Do you have any specific suggestions for the Memorial Hall?
    ____________
Q48:Nationality
    ____________
Q49:Gender
Male
Female
Q50:Age
    ____________
Q51:Visiting method
Tourist group
Individual
Q52:Education Background
Lower than high school
High school graduate
Vocational education
Three-year college
Four-year college(university)
Graduate school and higher
Q53:Profession
Legislators, Senior Officials and Managers
Professionals
Technicians and Associate Professionals
Clerks
Service Workers and Shop and Market Sales Workers
Skilled Agricultural and Fishery Workers
Craft and Related Trades Workers
Plant and Machine Operators and Assemblers
Elementary Occupations
Others
Q54:Annual Income (Currency of Your Country)
    ____________
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