What are the key project management methods, processes, tools and techniques for successful project management of outsourcing IT services.
Thank you for taking a few minutes to participate in this project management questionnaire.
*1. Name
*2. E-mail
*3. What industries are you working in
Financial
IT
Construction
Manufacturing
Education
Goverment
Hotel/ Food Catering Service
Other
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*4. Which is the following best describe your jobs function in the organization?
Director/Senior Executive
Manager
Specialist
General staff
Student with project management background
Others
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*5. How long have you been involved in project management?
Below 1 year
1-3 years
3-5 years
5-10 years
Higher than 10 years
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*6. How many (IT) outsourcing projects have you participated in?
0
1-3 cases
4-10 cases
More than 10 cases
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*7. The scope of (ITO) project and investment (Select two answers)
Domestic
International
Global
Less than $1 million
$ 1-3 million
$ 3-10 million
More than $ 10 million
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*8. The team size of (ITO) project
Fewer than 5 employees
6-15 employees
15-50 employees
More than 50 employees
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*9. What is the most important characteristic in IT outsourcing industry/ projects? (You can answer Not Sure)
*10. How did you normally contribute to your project team? Does it work?
*11. What kinds of project management tools, methodology and methods are you usually used in the following? (at least three)
最少选择 3 项
甘特图(Gantt chart)
计划评审技术(PERT)
思维导图(Mind map)
时间线(Time Line)
Work Breakdown Structure(WBS)
鱼骨图(Finsh Bone)
PEST分析法
EFE (External factor evaluation)
CPM (competitive profile matrix)
SWOT(Strength-Weakness-Opportunity-threat )
IFE (Internal factor evaluation)
关键绩效指标(KPI)
Porter's strategy
SPACE (Strategic-Position and Action Evaluation)
BCG (Boston Consulting group)
IE (Internal-External matrix)
Grand Strategy matrix
QSPM (Quantitive strategic planning matrix)
PDCA循环规则
Time management 时间管理法(重要与缓急)
SMART原则
Other
Other
Other
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*12. Which ones do you think is the most useful above? Evaluate the most useful aspects of project management influence the ITO project?
*13. How do you think financial situation will strongly influence the process of IT outsourcing
1
2
3
4
5
*14. A successful project was affected by its organizational structure (HR strategy) due to talent/competence of the project managers
1
2
3
4
5
*15. Do you think your PM experience can effectively contribute to the success of ITO project, in what aspect? How do you think project management knowledge can be applied to ITO industry?
*16. Please evaluate the following factors that lead ITO project to success
重要程度Essential/necessary Important Neutral/ Not sure Not necessary Very Weak
发生程度Always/Frequently/Occasionally /Rarely/Never
1. Reconition of jobs and works
2. Good leader
3. Motivition factors (salary, bonus)
4. Team relationship
5. Decision- making ability
6. A clear goal and direction
7. Good working condition
8. The selection of suitbale PM methods and technicals
9. Support from other department
10. Support form senior management
11. Team member dedication
12. Preliminary preparation and research
13. Communication with stakeholders
14. External help like consultancy
15. Specialist teammate
16. Lessons learned from previous project
*17. Would you be interested in receiving results from the research? And Would you mind if I contact you for further information?