本页仅为文字内容，不可回答。
SMO-2018-1927 CUSTOMER FEEDBACK SURVEY
感谢您能抽出几分钟时间来参加本次答题，现在我们就马上开始吧！
Data Entry/ Query Resolving Completeness
IVRS/IWRS Timeliness
Soft Skill Ability to understand customer needs
Proactive ability Ability to solve problems to cope with unexpected situations in a timely manner
Overall evaluation：If 100 is full score, please give CRC an estimated score for the past 3 monthsfor this study:
