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SMO-2021-5375 CUSTOMER FEEDBACK SURVEY

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Data Entry/ Query Resolving Timeliness

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

IVRS/IWRS Timeliness

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

IVRS/IWRS Accuracy

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Financial/ Budgetary Issues

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Soft Skill Willingness to work together

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

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