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Shangri-la NanjingGuest Satisfaction Survey
We'd Love to Hear From You!
Please rate your overall satisfaction with your most recent stay at this hotel
Compared to other similarly priced hotels, how would you rate this hotel overall
Helpfulness of hotel staff
Courteous attitude of hotel staff
Responsiveness to your needs
Cleanliness of guest room
Condition of room furnishings
Quietness of guest room
Smell of guest room
Operation of heating/cooling/ventilation
Lighting in guest room
Comfort of mattress pillows
Ease of using Internet service
Overall dining experience at breakfast
Quality of breakfast items served
Overall experience of laundry
Cost of laundry
Cleanliness of bathroom
Quality of bathroom amenities
Selection of fitness equipment
Condition of fitness equipment
Condition of swimming pool
Check-in/out efficiency
Punctuality ofthe hotel shuttle
Condition and comfort of hotel shuttle
Driving skills of the hotel shuttle driver
Additional Comments Suggestions:
