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Survey to Logistics Directors of SCI

Welcome to this survey. The National University of Singapore (NUS) and Save the Children International (SCI) have a long standing collaboration, and as part of this collaboration, SCI is conducting a joint research with NUS to explore further opportunities with the existing Key Performance Indicators (KPIs) for logistics throughout the organization. This survey will have a direct impact on Logistics KPI implementation throughout the organization. Thank you very much for taking the time to answer the following questions

Q1:Your work location?

A
B I have not got country code

Q2:Does your country programme use the following tools?Procurement Tracker

Yes All field sites
Yes Some field sites
No none

Q3:Warehouse Report?

Yes All field sites
Yes Some field sites
No none

Q4:Fleet Report?

Yes All field sites
Yes Some field sites
No none

Q5:Asset Register?

Yes All field sites
Yes Some field sites
No none

Q6:Are you aware or know about the Logistics KPIs and KPI tracker?

Yes
No

Q7:Are you using it?

Yes
No

Q8:When you start to use it?

选项1

Q9:Why this is not possible?

选项1

Q10:Do you think it was useful for you to understand KPIs better, including purposes, targets, and formulas?

Yes, it was very helpful
Not very helpful
No, it was useless

Q11:What could have made it more useful?

选项1

Q12:Do you have any problems when you collect data or information to fill the KPI trackers?

Yes, I came across some problems
No, It is easy to collect information

Q13:What kind of problems you came across during your work?

The trackers tools are used or fully completed
The information in the trackers is wrong
Information delay
Else

Q14:How do you find calculating the Procurement KPIs?

Very difficult
Difficult
Neither difficult nor easy
Easy

Q15:What is your biggest difficulty and why?

Shortage of information – the trackers tools are used or fully completed
Invalid information – the information in the trackers is wrong
Information delay
Other

Q16:l What suggestions (if any) do you have for improving the ease forcollecting the KPIs?

选项1

Q17:How do you find calculating the Warehouse KPIs?

Very difficult
Difficult
Neither difficult nor easy
Easy

Q18:What is your biggest difficulty and why?

Shortage of information – the trackers tools are used or fully completed
Invalid information – the information in the trackers is wrong
Information delay
Other

Q19:What suggestions (if any) do you have for improving the ease forcalculating the KPIs?

选项1

Q20:How do you find calculating the Fleet KPIs?

Very difficult
Difficult
Neither difficult nor easy
Easy

Q21:What is your biggest difficulty and why?

Shortage of information – the trackers tools are used or fully completed
Invalid information – the information in the trackers is wrong
Information delay
Other

Q22:What suggestions (if any) do you have for improving the ease forcalculating the KPIs?

选项1

Q23:After calculating KPIs, do you understand themeaning signals (red, amber, green) shown from KPIs?

Yes
No

Q24:What action should you take if your KPI shows Red?

Ignore it and wait to see if it improves next month
Inform your line manager
Read the narrative report for more explanation and wait to see if itimproves next month
Read the narrative report, contact the person responsible for thefunction and ask for an analysis of why the performance dropped, and (ifrequired) what actions they are taking to improve the performance

Q25:Is this classification system important and useful?

Yesit is useful and I use it to take action
Yes it is useful but I donot use it to make take action
No it is not useful

Q26:Why this classification system is not useful, please give some explanation?

选项1

Q27:Doyou think you have received enough training to understand and use KPIs system?

Yes
No

Q28:What other training or support do you need?

选项1

Q29:What have been the biggest challenges with introducingKPIs?

Not enough time to train staffon how to use the tool
TheKPIs are too complicated
My line manager does not thinkKPIs are useful
Collecting the informationtakes too long
Therehave been no challenges

Q30:Do you think the KPIs below have achieved theirpurposes?

Procurement plan
StockExpiry Management
Fleet usage

Q31:Who is your line manager (position, not name)?

选项1

Q32:Doyou share the KPI report with them?

Yes
No

Q33:Howuseful does your line manager find the report?

选项1

Q34:Couldyou suggest why?

选项1

Q35:Haveyou discussed or mentioned Logistics KPIs with other departments?

Yes
No

Q36:whatwas their response/how have they received it?

选项1
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Survey to Logistics Directors of SCI
关于
1年前
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