旷远锦江国际酒店客房宾客意见书KUANG YUAN JIN JIANG HOTEL ROOMS QUESTIONNAIRE

请您核对如下各项进行评价并在相应的方框内打“√”Please rath the following by placina "√"in the relevant box住宿登记服务SERVEICE ON ARRIVAL

Q1:住宿登记(必填)Check In Service?(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

:您的房间YOUR ROOM

Q2:总体评价(必填)Overall Rating(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q3:清结(必填)Cleanliness(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q4:服务(必填)Seveice(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q5:灯光(必填)Lighting(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q6:设施(必填)Availability of Amenities(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q7:洗衣/熨衣服务Laundry/Ironing Service

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q8:客房送餐服务Laundry/Ironing Service

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

:酒店员工HOTEL STAFF SERVICE

Q9:总体评价(必填)Overall Rating(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q10:接线员Operator

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q11:预订部Reservations

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q12:行李员(必填)Bellboy(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q13:前台接待(必填)Front Desk(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q14:大堂经理(必填)Front Desk(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

:服务设施FACILITIES

Q15:大堂(必填)Lobby(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q16:商务中心(必填)Business Center(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q17:酒店安全/保安(必填)Hotel Safey/Security(Required)

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

:荔苑咖啡厅Lychee Garden Lounge

Q18:食物Food

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q19:服务Service

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q20:环境Environment

非常满意 Very Satisfied
满意   Satisfied
一般 General
不满意 Dissatisfied

Q21:您此光临是为了:(必填)The purpose of this visit was: (Required)

商务 Business
休闲 Leisure
两者 Both

Q22:您为何选择入住本酒店?(必填)The purpose of this visit was: (Required)

广告宣传 Advertising
网络 Internet
旅行社 Travel Agent
酒店声誉(慕名而来) Hootel reputaion
朋友介绍 Friends`introduction
曾入住过本酒店 Previous visit was satisfactory
其它 

Q23:请告诉告诉我们为您提供最好服务的员工是谁?Which employee of our hotel did you commentate?

选项1

Q24:您有其他可以使我们的服务更令您满意的建议吗?Do you have any other suggestions or comments which would help us make your visit more enjoyable?

选项1

:请留下您的联系方式,谢谢您的合作!Please offer the following information,thanks for your cooperation

Q25:您这次所入住的房号:(必填)The Room NO. you check in this time:(Required)

选项1

Q26:姓名:(必填)Name:(Required)

选项1

Q27:您的性别:Sex:

Q28:您的公司名称Company Name:

选项1

Q29:您的联系地址Address:

省份
城市
区/县
街道

Q30:您的联系电话:(必填)Telephone Number:(Required)

A1

Q31:您的电子邮箱:E-mail :

A1

:非常感谢您的支持!Thank you for your support!

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旷远锦江国际酒店客房宾客意见书KUANG YUAN JIN JIANG HOTEL ROOMS QUESTIONNAIRE
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