Customer Satisfaction Questionnaire

Please help us find out your satisfaction with the use of mobile phones by completing this questionnaire.Answering the questions below should only take a few minutes.Thank you for your participation! Gender     □Male     □Female

Q1:What is the brand of your mobile phone?

i phone
Samsung
HTC
BlackBerry
Others
Please specify:                                           

Q2:How long have you had the phone?

Less than 6 months
6-12 months
13-18 months
19-24 months
More than 24 months

Q3:How do you like the overall performance of the phone?

Very Satisfied 
Satisfied 
Neither Satisfied Nor Dissatisfied 
Dissatisfied 
Very Dissatisfied 

Q4:Which function of the phone do you like most?

QQ Chat
GPS
Photo taking
Mp3 playing
internet access
Phone calls making&receiving
Message sending
Others
please specify:                                                   

Q5:Have you ever used the phone's after-sales service?

Yes Please specify the problems:                                                      
No
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Customer Satisfaction Questionnaire
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