2016 ARDEX Management Peer Review - AO

Q1:This is a confidential peer feedback for Andreas Oberecker.

Q2:1. Are you Andreas Oberecker?

Q3:2. How do you evaluate the performance ofAndreas Oberecker's department/team ?

Q4:2.1. Overall, I am very satisfied with the department/team's performance.

Q5:2.2.I believe that top management is very satisfied with the department/team's performance.

Q6:2.3. I believe that the customers are very satisfied with the department/team's performance.

Q7:3. How do you evaluateAndreas Oberecker's performance on the following dimensions?

Q8:L1.The manager has a clearly communicated vision for his/her department which motivates other people.

Q9:L2.The manager has clearly communicated short-term and mid-term goals.

Q10:L3.The manager takes responsibility and be accountable for overall results.

Q11:L4. The manager is an active role model for the core values in this company.

Q12:M1. The manager keeps his/her commitments and gets things done on target.

Q13:M2. The manager has set clear performance standards and expectations.

Q14:M3. The manager is committed to deliver high quality results.

Q15:M4. The manager is known for efficiency and effectiveness.

Q16:M5. The manager has established structured reporting processes and regular meetings.

Q17:T1. The manager cooperates with people to get the work done.

Q18:T2. The manager ensures good cooperation between departments in this company.

Q19:T3. The manager asks for support from others with the necessary qualifications.

Q20:C1. The manager communicates openly and positively.

Q21:C2. The manager is an effective listener and is open to critical feedback about him/herself.

Q22:C3. The manager promotes the improvement of communication withinthis company.

Q23:D1. The manager provides the information that team members need to do their job effectively.

Q24:D2. The manager ensures that team members have a clear understanding of what is expected of them and that “s.m.a.r.t.” individual goals are agreed upon.

Q25:D3. The manager reviews progress in a structured way and supports when obstacles are met.

Q26:G1. The manager feels responsible and makes a personal investment into team members’ growth and development.

Q27:G2. The manager teaches team members in a structured setting.

Q28:G3. The manager provides timely and regular performance feedback to team members.

Q29:G4. The manager recognizes outstanding performance of team members.

Q30:O1. The manager regularly uses internal or external customer feedback to improve product or service quality.

Q31:O2. The manager encourages team members to develop new better ways of serving customers.

Q32:O3. The manager strives to deal with customer problems quickly and efficiently.

Q33:4. Would you like to provide additional feedback to Andreas Oberecker?