您好!非常感谢您参与对研究宝洁公司的顾客满意度和顾客忠诚的问卷调查!问卷为匿名填写,答案没有对错之分,请放心根据您的实际情况作答。作者保证问卷信息仅作科研之用,您的隐私将得到严格保密。谢谢!Hello! Thank you very much for you can participate in the study of Procter & Gamble customer satisfaction degree and customer loyalty questionnaire survey! The questionnaire is anonymous and there are no right or wrong answers, please answer according to your actual situation. Author ensures the Information is just used to do subject study and your privacy will be strictly confidential. Thank you!
Q4:是否购买过宝洁公司的产品比如飘柔、海飞丝、潘婷、沙宣等(Whether or not to purchaseProcter Gamble products such as , rejoice, head shoulders, PATENT, VS etc.)
Q5:认为宝洁公司的产品质量如何(How do you think the quality of Procter Gamble products)
很不满意( Very dissatisfied)
不满意 ( Not satisfaction)
一般 (General)
满意(Satisfaction)
非常满意(Very satisfied)
Q6:如果其他品牌促销,是否会更换使用的宝洁产品(If other brand is offering the discount,will you change the PG product)
Q7:是否会向身边的朋友推荐宝洁公司的产品( whether you like to recommend the brand to you friends)
愿意(I'd like to)
可能(possible)
不愿意(Not willing)
Q8:你大概多久购买一次宝洁的产品(How do you often purchasing PG product)
一周一次(Once a week)
一月一次( Once a month)
一年一次( Once a year)
太久了,记不清 ( Too long, i can't member)
Q9:除了宝洁,下列哪些品牌你愿意购买(In addition to P G product, which of the following brand you want to buy)
花王(Kao)
联合利华(Unilever)
强生(JNJ)
其它品牌(Others)
Q10:你对宝洁公司的产品有什么意见(what is your opinion to PG product)
产品质量不满意(not satisfied thequality of product)
产品种类不满意(not satisfied of product types)
购物环境不满意(not satisfied the shopping environment)
产品价格不满意(not satisfied the price ofproduct)
没有不满意(have no complaints)