CEIBS餐厅顾客满意度调查（International student）

索迪斯公司非常重视您的意见和建议，为了更好的为您提供服务，我们通过问卷调查的形式收集您的反馈。In order to provide better service, Sodexo pays great attention on customers' advices and suggestions. We are precious to your kind to conduct customer survey.

Q1:您对现今餐饮服务的评价? Are you satisfied with the catering service?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q2:您对所供应食品的种类是否感到满意? Are you satisfied with the variety of food on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q3:您对所供应食品的外观是否感到满意? Are you satisfied with the presentation of the food on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q4:您对所供应食品的口味是否感到满意? Are you satisfied with the taste of food on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q5:您对所供应食品的新鲜度是否感到满意? Are you satisfied with the freshness of food on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q6:您对所供应食品的温度是否感到满意? Are you satisfied with the temperature of food on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q7:您对所供应食品的份量是否感到满意? Are you satisfied with the portion size on offer?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q8:您对餐饮服务人员的服务态度是否感到满意? Are you satisfied with the staff attitude?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q9:您对餐饮服务人员的服务速度是否感到满意? Are you satisfied with the service speed?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q10:您对餐饮服务的卫生状况是否感到满意? Are you satisfied with the hygiene condition of the catering service?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q11:您对现今餐厅的公共设施是否感到满意? Are you satisfied with the public facility in the restaurant?

Very satisfied 非常满意

Quite satisfied 比较满意

Average 一般

Dissatisfied 不满意

Q12:您更喜欢什么口味的饭菜? Which taste would you prefer?

Light 清淡

Sticky-hot 麻辣

Home style 家常口味

Salty and tasty 咸鲜味

Others 其他（Please specify 请填写）

Q13:以下哪些餐饮服务项目是您喜欢的? Which offers do you prefer?

Western a la carte 西式零点

Buffet 自助餐

Chinese a la carte 中式零点

Teppanyaki 铁板烧

Dim sum 点心

Ramen 拉面

Others 其他（Please specify 请填写）

Q14:以下菜系中您喜欢的是? Which cuisine would you prefer?

Shandong cuisine 鲁菜

Guangdong cuisine 粤菜

Sichuan cuisine 川菜

Hunan cuisine 湘菜

Fujian cuisine 闽菜

Zhejiang cuisine 浙菜

Anhui cuisine 徽菜

Dongbei cuisine 东北菜

Ningbo cuisine 宁波菜

Shanghai cuisine 沪菜

Shanxi cuisine 晋菜

Henan cuisine 河南菜

Hubei cuisine 湖北菜

Q15:您现今就餐的食物剩余情况是? Your current situation for the wastage?

Totally finished 全部吃完

A little left 只剩一点

Left half portion 只吃一半

Left a lot 剩余很多

Q16:您是。。Are you…?

Male 男性

Female 女性

Q17:您的年龄 Your Age..?

20-30

30-40

40-50

>50

Q18:您的职业是 Are you？

International student 国际学生

Local student 本地学生

Employee 员工

Professor 教授

Q19:您的建议 Your suggestions...?

选项1

CEIBS餐厅顾客满意度调查（International student）

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CEIBS餐厅顾客满意度调查 （International student）

CEIBS餐厅顾客满意度调查（International student）