请您对公司前台满意度做出评价,以便我们更好的改进和提升。满意度分值从低到高为1-5分,5分为非常满意。感谢您的参与。Please assess BFCEC Receptionist and give the feedback for our further improvement. Score from low to high is 1-5point. 5 is very satisfacted. Thank you.
Q1:Q1:整洁度:前厅环境卫生,台面整洁,没有堆放不必要的杂物. Clean: The environmentalof lobby and reception desk is cleanandtidy, no unnecessary clutter.
请评价
Q2:Q2:形象:前台接待员穿戴得体,举止文雅大方. Image:The receptionist always dressed appropriately and gracefully.
请评价
Q3:Q3:礼仪:前台接待能使用礼貌用语,温和得体地对答来客问询. Etiquette: The receptionistalways use polite phrases, answer guestsinquiries in a kindly manner.
请评价
Q4:Q4:专业度:前台所涉及的业务能熟练操作,能给予及时处理,前台不涉及的业务能提供礼貌指引.Professional: The receptionist are professional in their business,and give the support in time.They also can provide guidelinesthough the business they are not involved.
请评价
Q5:Q5:您最认可前台接待员的哪一点?what do you want to recognize the receptionist?
选项1
Q6:Q6:您最希望前台改善改进哪一点?what do you expect the receptionist to improve?
选项1