FO Upselling Skill Training

Q1:Your Hotel ID:

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Q2:您的酒店代码:

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Q3:Training Date: 培训日期:

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Q4:Your Name (optional): 您的名字(可选填):

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Q5:My overall rating of this training/workshop is…您对本次培训的整体满意度为:

5 – Excellent 非常满意
4 – Very Good 满意
3 – Good 比较满意
2 – Fair 一般
1 – Poor 不满意

Q6:My overall rating of the facilitator(s) of this training/workshop is…请您对本次培训导师的整体表现为:

5 – Excellent 非常满意
4 – Very Good 满意
3 – Good 比较满意
2 – Fair 一般
1 – Poor 不满意

Q7:This training/workshop was well prepared.本次培训/研讨会准备非常充分。

5 – Strongly Agree 非常同意
4 – Agree 同意
3 – Neutral 中立
2 – Disagree 不同意
1 – Strongly Disagree 非常不同意

Q8:This training/workshop’s content help me in my current work.本次培训/研讨会的内容对我当前工作有帮助。

5 – Strongly Agree 非常同意
4 – Agree 同意
3 – Neutral 中立
2 – Disagree 不同意
1 – Strongly Disagree 非常不同意

Q9:BEFORE the training, I evaluate my knowledge and skills on this topic as…在参加培训前,我对自己的增销技巧和知识感到:

5 – Excellent 非常满意
4 – Very Good 满意
3 – Good 比较满意
2 – Fair 一般
1 – Poor 不满意

Q10:AFTER the training, I evaluate my knowledge and skills on this topic as…在参加培训后,我对自己当前增销技巧进行评估:

5 – Excellent 非常满意
4 – Very Good 满意
3 – Good 比较满意
2 – Fair 一般
1 – Poor 不满意

Q11:After this training, I am confident to upsell and drive more upsell to achieve our hotel individual and team targets.在培训后,我有信心完成酒店、团队以及个人的增销任务,以实现业绩目标。

5 – Strongly Agree 非常同意
4 – Agree 同意
3 – Neutral 中立
2 – Disagree 不同意
1 – Strongly Disagree 非常不同意

Q12:The part about this training/workshop that is most valuable in my experience is…在本次培训/研讨会中,我最大的收获是:

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Q13:My suggestion for further improvement is…请留下您对本次培训/研讨会宝贵的建议:

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FO Upselling Skill Training
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