8/25 PPI Training, 时间:9:15-12:15,地点:成都厅 Agenda1. Opening comments from Jeff and Jing; Mission, and why we care about applications support. (15 minutes)2. Workshop and Discussion: Process definition and KPI identification. Talk through process and what matters to the business for each step, how to measure in a targeted way. Deliverable; process and output KPI to be reviewed, managed (potentially 1 hr needed for this, unless already clear for everyone)3. Presentation: Project tracker structure, an overview using simple excel tools (30 min)Workshop: Tactical program management, standard work update methods, and assigning ownership (1 hr. mapping process ownership is pre-requisite for this)